Junior Product Manager (GenAI)

We are actively seeking an energetic and innovative Jr. Product Manager to join mission to transform how Citi manages Wholesale Credit Risk (WCR) utilizing Emerging Technologies, among others Generative and traditional AI.

A new organization named Institutional Credit Management (ICM) was recently formed to transform the way Citi manages the extension of wholesale credit to institutional clients. ICM is a global group focused on re-imaging credit control process, policies, and technology to manage the wholesale lending process end to end. Within ICM we are responsible for building a comprehensive platform that will create a user centric experience that meets the needs across differing business lines, regions, and regulatory demands.

With the new Emerging technologies available in current market key responsibility of ICM Product Manager is to manage current use cases and capabilities which utilizes these new technologies within current platforms and processes.

If you are an individual who takes ownership, strives for client and operational excellence, and learns from different perspectives to surpass stakeholder expectations, then this is a unique leadership opportunity for you. This role will work in collaboration with cross-functional and cross-business stakeholders throughout the lifecycle of the initiative. To be successful in this role, the candidate will have previously worked in an agile focused development organization, with experience driving technology change in an iterative manner.  The candidate will be a seasoned user experience design professional who can partner with technology to transform WCR activities in scope for ICM.  

ICM Credit Risk Activities in Scope for Transformation:

• Originations & Amendments – Transformation of the deal management lifecycle from prospecting through underwriting, credit administration, and booking operations

• Periodic Assessment and Client Monitoring – Transformation of the credit review processes including Annual Reviews and Problem credit management

• Portfolio Limit Setting and Management – Transformation of how Citi Manages Limits across Lending and Counter Party Credit products, including implementation of a comprehensive monitoring structure

• Client Management and Servicing – Transformation of how our clients interact with Citi to execute on their business operation needs, including statements, draws, etc.

• Core Services – Transformation of the underlying foundation, data, and functional services that support the above business activities (e.g. Financial Spreading, Collateral Management, Covenant Monitoring, etc.)

Key Responsibilities:

• Support digital transformation by re-engineering operational business processes through process visualization and documentation exercises

• Challenge current state to design a target state that drives controls, efficiency, and a better user experience

• Utilize modern Emerging technologies for simplification, automation, quality control leading to improvement in Efficiency of internal processes and systems

• Lead and manage ongoing Generative and traditional AI products and projects to their full delivery to stakeholders

• Lead end users through training, user testing and desktop procedure updates

• Participate in design workshops that enable collaboration and conceptual solutions, while serving diverse personas

• Translate requirements into detailed user stories that can be leveraged to drive software development

Qualifications:

• BA/BS degree in business or technology related field

• 2 Years of experience in Product Ownership, Product Management or Project Management

• Experience in executing technology change, either as an end user, product manager, or business analyst

• Knowledge about Generative AI and Traditional AI. Key features, strong and weak points of these technologies and Experience with their implementation in existing processes.

• Familiarity with the different software development methodologies and project management concepts for managing change in technology (e.g., requirements creation, feature identification, and user story writing)

• Familiarity in a front office, middle office, or operational capacity supporting the credit lifecycle execution or related transformation efforts in wholesale lending

• Demonstrated ability to translate end user needs into tangible work products that technology engineers can move forward to develop (e.g. Process Flows, Requirements, Design Artifacts, Screen Mock Ups, etc.)

• Track record of working across multiple stakeholders and collaborating with various technology partners

Benefits:
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the
best-in-class benefits they need to be well, live well and save well.
We’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and allow you to choose which
benefits suit you and your personal life best.

• Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed

• Flexible work arrangements to support colleagues’ in managing work - life balance

• Continuous career progression opportunities across geographies and business lines

• Inclusive and friendly corporate culture

• Socially active employee communities with diverse networking opportunities

• Competitive compensation package with a wide range of benefits:

  • Paid Parental Leave Program - maternity and paternity leave

  • Babysitting support

  • Private Medical Care Program

  • Additional allowance for sick days

  • Pension Plan Contribution

  • Group Life Insurance

  • Employee Assistance Program

  • Sport card

  • Meal allowance

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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