Relationship Associate - PRAGUE

Citi Commercial Bank offers its clients the convenience, a global banking network, thought leadership and global financial capabilities of Citi. We deliver extensive industry knowledge, local expertise and dedicated service support to CZ headquartered Mid-Market companies, with a global footprint. We are focused on providing banking and financial solutions to our clients across 5 key growth industries - Business & Professional Services, Industrials, Digital & Technology, Consumer and Healthcare.

The primary responsibility of the Relationship Associate will be to support the Relationship Managers in servicing the banking & financing needs of Mid-Market clients, deepening existing client relationships and acquiring & onboarding new commercial banking clients' across the Czech Republic, predominantly in Consumer and Healthcare sectors.

Responsibilities:

• Builds and maintains relationships with Citi network and operational teams, becoming a key contact for client requests, internal requests/escalation and resolution.

• Support clients to access Citi's global network, locating local coverage and product support across Citi's global network

• Understanding of key commercial banking processes & solutions, including Transactional Banking, FX, Trade, Treasury, Working Capital and Lending products.

• Manage existing portfolio of key client relationships for transaction & relationship level support. Close co-ordination with Product partners, Transaction Management, Credit Risk management Services (CRMS) and the Documentation Unit (DCU) for credit line set up and alignment, ensuring that approvals obtained are in line with requirements under the Risk Policy and ensure timely resolution of data exceptions (facility excess or unmatched transactions)

• Primary point of contact for client onboarding, working on customer due diligence, internal system set up and record creation for both new, existing and prospective clients. Liaise both with the client and internal KYC / AML teams to handle requests and documentation related to client on-boarding

• Close interaction with operational teams throughout the KYC renewal process. Ensure sufficient controls are in place for all new and existing clients, through the established KYC / AML process and lead any control or remediation requirements

• Responsible for driving client opportunities through CRM, initiate CRM workflow for account opening and other Treasury & Trade Solution (TTS) products. Take ownership of all documentation related queries and wider implementation during onboarding phase

• Co-ordinate / maintain account structures - assist with account opening/closing and excess management

• Assist bankers in the co-ordination of ad-hoc regulatory/data review exercises, and help with data streamlining exercises, making the necessary system adjustments where appropriate

Knowledge/Experience:

• Previous banking experience. Working within Commercial/Corporate banking is desirable

• Experience in a Client Relationship role or client facing role

• Knowledge of general banking processes, onboarding processes and cash management & liquidity

• Fluency in Czech and English

• Educated to degree level or equivalent

• Build Strong Client Relationships. Customer interaction/service.

• Effective collaboration with Commercial Banking product partners

• Controls & compliance

• Proficiency with Microsoft and CRM applications

• Understanding of implementation/on-boarding process - advantageous

Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

Equal Opportunity
We recognize talent comes from a wealth of experience and ideas beyond just the technical specifications of a role. If you feel like you can make a meaningful impact even if you don't necessarily check all the listed requirements, please still consider applying. Diversity of experience and skills supplemented with drive are cornerstones to innovation and excellence and we encourage people from all backgrounds to apply to our positions 

------------------------------------------------------

Job Family Group:

------------------------------------------------------

Job Family:

------------------------------------------------------

Time Type:

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting