Workplace Operations Analyst - C10 - NY

The Workplace Coordinator ensures that the office environment is safe, organized, and welcoming. This role supports daily office operations, manages vendor relationships, and ensures a smooth and efficient work experience for all employees.

Responsibilities:

• Act as the main point of contact for all workplace-related support for employees, vendors, and visitors.
• Serve as the first point of contact for all workplace-related inquiries and needs.
• As part of ensuring a safe and well-maintained facility, it is important to conduct regular walkthroughs to identify safety hazards, maintenance issues, and repair needs.
• Coordinate office services such as cleaning, maintenance, mail, locker assignment and supply management.
• Maintain a clean, organized, and well-stocked office environment.
• Manage relationships with vendors and service providers, ensuring high-quality service and timely deliveries.
• Support onboarding of new employees by setting up desks, office supplies, and access credentials.
• Monitor and track office expenses.
• Assist with workplace health and safety compliance and emergency procedures.
• Provide general administrative support to leadership and departments as needed.
• Collaborate with IT or Facilities teams to support equipment, repairs, and upgrades.

Qualifications:

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• 1–3 years of experience in office coordination, administration, or facilities support.
• Excellent organizational and multitasking abilities.
• Strong written and verbal communication skills.
• Proficient in Microsoft Office Suite – particularly with Excel and SharePoint. 
• Ability to work independently and take initiative.
• Proven ability to multitask and manage time efficiently.
• Positive, professional demeanor with a customer service mindset.

Work Environment:

• Primarily on-site role in an office setting.
• May require lifting (up to 50 lbs.).

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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