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US Branch Transformation Product lead

New York, New York| Jersey City, New Jersey| New Castle, Delaware

Job Type: Hybrid

Job Req ID 25827357
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Overview

Citi is undergoing a Transformation to modernize and simplify the bank. We’re raising the bar and taking the opportunity to reevaluate the way we do business. This includes fostering a culture of curiosity and excellence and shifting our mindset to be simpler and data driven, making Citi an easier place to work and improving client experience. If you’re ready to be at the forefront of Transformation while taking your career to the next level, we invite you to come and join us!

Success Profile

As one of the world’s most global banks, Citi gives you the tools to make a difference. Through Transformation, we’re building the future of the bank and shaping the banking industry. Citi employs over 220,000 individuals located around the world, encompassing a broad range of teams, roles, cultures and backgrounds. Some of the skills that will make you successful in this role include:

  • Cross-Functional Collaboration

  • Credible Challenge

  • Risk Management

  • Data and Results Driven

  • Accountable

  • Adaptable

Responsibilities

Our Payment solutions are a key strength and differentiator for Citi TTS and a key driver of our client experience. Over the years, Citi has been leading innovation in transaction banking space by developing best-in-class digital capabilities for our clients across both traditional and new age industry segments.

The incumbent will lead programs aimed at the end-to-end delivery of enhanced, modern infrastructure across a broad set of Payments products.   Individual will be responsible for finalizing business and technical requirements, prioritizing, and executing required development work, as well as supporting the coordination of partner LOB enhancements.

Responsibilities:

  • Establish relationships with technology, product owners, sales leads, and functions including finance, operations and service; leverage those relationships to develop a detailed understanding of TTS product offerings.
  • Has responsibility to deliver direct business results and advice regarding product development that necessitates a degree of responsibility over technical strategy
  • Works in close co-ordination with Technology, Business Managers and senior stakeholders to prioritize the product development to support payments migration to target state.
  • Perform as product lead to ensure all payments product gaps are identified and have been remediated or accepted prior to migration efforts.
  • Support coordination of readiness activities, including working closely with functional partners in Service, Implementation & Technology to build appropriate support models.       
  • Define and measure key performance account conversion indicators. Provide quantitative and qualitative updates to stakeholders.
  • Focuses on controls and governance, including performing Need-to-Know based security and access reviews, Access Approvals, controls testing and documentation.


Qualifications:

  • Knowledge of core payments products and solutions
  • Understanding of payment channels and file processing technologies
  • Understanding of payment landscape, payment digitization and user experience trends, emerging payment methods/channels
  • Product management experience preferred.
  • Ability to establish and maintain relationships and to work across multiple facets of Citi businesses.
  • Ability to develop detailed project plans, drive team meetings, follow up with team members to ensure projects are tracking to the timeline.
  • Supports development of business requirements and training documents. Work with technology and business to define action plans, track issues


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Product Management and Development

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Job Family:

Product Management

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Time Type:

Full time

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Primary Location:

New York New York United States

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Primary Location Full Time Salary Range:

$163,600.00 - $245,400.00


In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Feb 18, 2025

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Apply Now

Success Stories

Usman B.

“By joining Transformation, you will be at the center of driving change at Citi. You’ll help us lay the foundation to make this a better place to work and do business by implementing sound risk and controls. This team will give you a launchpad of endless opportunities to grow as a professional and challenge yourself while working across various functions.”

Usman B.

Risk & Controls Transformation Lead
New York

Cynthia D.

“Citi hires people for their potential and not just their experience. This gives people, including myself, the opportunity to try different roles and explore new careers. Transformation at Citi is a new adventure and will challenge how we do things at Citi: with clients, with regulators and with our peers.”

Cynthia D.

Mexico Transformation Head

Dan F.

“Data Transformation is a great area to be a part of at Citi. Data is at the heart of our business and ensuring that our data is of good quality with clear ownership is imperative to our success.”

Dan F.

Data Operating Model and Governance Program Lead
New York

SHAHZAD A.

“This is an exciting area to work in at Citi! Being part of Transforming a 200+ year-old institution is a once in a lifetime opportunity. This is relatively new work, so not only you can learn new skills and get exposure, but you can play a pivotal role in shaping the Citi of the future.”

Shahzad A.

Data Tooling and Capability Head
Singapore

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