TTS NAM Liquidity Management Services (LMS) Product Management Head

Key Responsibilities:

Product Management:

• Deliver revenue, net income, deposits, market share, awards, voice of the client (VOC) and voice of the employee (VOE) survey excellence, meeting or exceeding annual targets.
• Lead, coach and develop team of two product management professionals, inspiring them to achieve stellar results and attracting and retaining superior talent.
• Collaborate with Controls and Risk Management team to stay on top of risk and regulatory topics, ensure robust controls and to manage periodic audits.
• Contribute to Quarterly Business Review presentation and take active role in presenting to senior management.
• Direct management of US CCB Product Management resources for Deposits & Cash Concentration.
• Senior US point of escalation for Global Liquidity & Cash Concentration (GLCC) products.
• Work with Cluster Product Managers to manage customer deposit, overdraft and fee pricing and processes to maximize revenue and reserves.
• Manage initiatives to lead annual review and update of US Product Approval Program (PAP) addenda and capability grid.
• Work with NAM Solution Specialists and Coverage to manage launch of new products through training, marketing materials & client welcome kits.

Core Account Platform Migration partnership:

• Collaborate with product and sales partners to establish plans and to migrate CCB clients to the new Services account platform.
• Complete CCB product deep dives and ensure development needs are identified across all liquidity products, and serve as a key senior stakeholder and decisionmaker in the CCB US platform migration effort.
• Ensure impact and client experience is improved and maintained though migration efforts.

Product Development:

• Determine and partner to execute three year strategy for NAM LMS business along four pillars of Digitization, Analytics, Deposits & Investments transformation and Global Liquidity network.
• Partner with global product development to build new capabilities for NAM market, and optimize and digitize existing products and processes, enhancing client and employee experience, working alongside Global LMS and other Core Cash Product teams.
• Ensure interest rate implementation controls are enhanced to prevent adjustments and operational risk events (OREs.)

Qualifications:

• 10+ years relevant work experience
• Product management experience; familiarity with deposit and cash concentration products
• Exceptional interpersonal, organizational and communication skills; resilience; teamwork and collaboration
• Strong team leadership skills and ability to manage and influence within a matrix organization
• Capacity to proactively anticipate, identify and resolve issues
• Self-motivated and goal oriented
• Highly organized and responsive
• Strong project management and Microsoft Office (Excel, PowerPoint, Word) skills 

Education:

• Bachelor’s/University degree, MBA degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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