TTS Domestic Payments & Express Controls, Regulatory Management Senior Manager - Director

Global Payments is a key strength and differentiator for Citi. Our business intermediates and processes flows generated by Corporates, Banks & Financial Institutions and Governments. However, increasingly, payments are accumulating from digital native clients with B2C models, who expect 24*7 payment uptime across low value, high volume transactions.

Citi's goal is to provide our clients with a superior client experience and innovative product and solution sets that maximize Citi’s penetration of payment flows. Citi is uniquely positioned by way of our global capabilities and geographic (e.g. payments in 137 currencies and 100+ countries) reach to deliver on this opportunity in a way that our competitors cannot (e.g. they do not have the client, geographical or product breadth).

The Treasury and Trade Solutions (TTS) Domestic Payments & Express Controls, Regulatory Management Senior Manager is a senior individual contributor role which sits in the Payments business.  The role works to make sure a robust framework exists to manage and mitigate operational, compliance and regulatory risks across the business to enable the business to grow in a safe and sound manner.   It has a primary focus on the Domestic Payments Business and Payments Express technology platform.  

This role requires requisite experience in the Payments business, a strong knowledge of Controls and Risk frameworks; with the ability to build, drive, implement and influence change and remediate gaps in current Payments Controls program.  The role may have 1-2 direct resources supporting it but will rely heavily on the broader Controls organization to drive program.  The role must be both a doer, and advisor.

The role works closely with Product Managers and Business Heads, partners in Operations and Technology, and second line/functional partners in Risk, Compliance and Legal.

Oversight for the following areas:

• Business Risk Governance (incudes Issue Management and Oversight)

• Operational and Processing Risk (includes Operational Risk Events, Control reviews)

• MCA - Manager Control Assessment (both BAU oversight and executing transformation)

• Escalations (Operational events, Tech events, internal business escalations)

• Prudential and Regulatory Risk (includes Reg Change, Reg Implementation and Reg Reporting, and any BAU, ad-hoc, or escalated Reg interactions)

• Third Party Management (Vendors, FMIs (market utilities) and Agent Banks; support of due diligence reviews and various attestations)

Skills and Experience:

• Bachelor’s/University degree; Masters preferred

• 10+ years in the Financial Services industry, experience with Controls, Enterprise Risk Management, Risk Frameworks preferred

• Demonstrated experience with the Payments business and products (Clearing, Real Time Payments, Cross Border Payments, etc.) required

• Working knowledge of regulatory landscape, regulations and regimes

• Ability to lead and drive controls across the products and functions

• Strategy and execution skills to prioritize areas of focus while also driving implementation in a large, global, and matrixed environment

• Ability to work on virtual projects and across virtual teams to get work done

• Ability to manage through influence

• Ability to build rapport and work closely with key senior stakeholders and partners

• Excellent communication skills (written and verbal)

• Risk-based thinking and analytical mindset

• Self-starter who can work independently

• Ability to multi-task and manage concurrent projects and deliverables
  

Development Value:

• A broad view of large, diverse and complex TTS business with region and globally

• Opportunity to grow in a challenging business environment

• Engagement with all aspects of the business

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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