Internal Consulting Solutions - AVP

The AVP is a key role in Citi’s Internal Consulting organization.

The major roles of the internal consulting organization are to lead significant programs in partnership with Citi’s functional and business unit leadership; to develop Citi’s approaches and methods; to build change capabilities across Citi; and to engage Citi employees at all levels in transformational change.

The AVP will be a key member of the team, supporting specific Citi operating model and business process improvements projects and programs across the Firm.  Projects will vary in size, duration, and complexity; will have significant and measurable business value outcomes; and will be highly visible with executive-level sponsorship.

The AVP will report directly to a senior leader within the Internal Consulting organization but also to engagement manager(s) who lead the day-to-day of ongoing projects via a matrix management structure.

RESPONSIBILITIES:

• Drive the analysis of complex sets of data and business processes with limited guidance
• Independently think through and analyze solutions to problems and develop initial hypotheses, frameworks, and methodologies
• Support all phases of projects and drive project execution and delivery
• Own the initial preparation of communications for project sponsors and senior stakeholders regarding hypotheses, analyses, and project outcomes
• Support creation of project communications to drive engagement of key stakeholders and adoption of recommendations and solutions
• Work with colleagues to continuously develop re-usable intellectual capital and contribute relevant content to the team’s knowledgebase
• Show initiative in performing research and obtaining data

QUALIFICATIONS:

• At least 4-6 years’ experience in a major management consulting firm, or equivalent experience in a large Financial Services company
• Strong written and verbal communications skills
• Demonstrated experience creating, owning, and developing PowerPoint presentations and similar forms of communication
• Advanced skills in MS Excel. 
• Experience analyzing processes

TRANSFORMATION PROJECT COMPETENCY REQUIREMENTS:

• Preferred Competencies (some of the below):
  • Hypothesis Generation
  • Analytical Framework Development
  • Agile Delivery
  • Data Analysis
  • Root Cause Identification
  • Process Analysis, Mapping and Design
  • Business Case and Financial Model Development
  • Stakeholder Management
  • Communications and Change Planning

CHARACTERISTICS:

• Strong ability to identify issues, structure and conduct analyses, organize findings, draw conclusions, identify next steps, and make recommendations with limited guidance
• Skilled in the use of PowerPoint to present analyses and communicate with a clear storyline
• Highly analytical and rigorous thinker with a balance of creativity
• Shows initiative in performing research, obtaining data, and conducting analyses
• Developing ability to lead and demonstrate presence through influence without formal authority
• Works effectively in a team-based collaborative model
• Innovative and curious, and readily able to think outside of the box
• Verbally communicates effectively and impactfully
• Self-starter who brings a sense of urgency to assignments and goals
• Comfortable with ambiguity and change
• Passionate about improving employee and customer experience
• Strong desire to engage employees to improve an organization
• Detail oriented and effective multi-tasker

EDUCATION:

• Bachelor’s/University degree

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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