Global Payments Business Execution Lead, SVP

The Payments Business Execution Lead is a senior level role responsible for driving results through close partnership and collaboration within the Payments Business Execution Team and across the broader Payments organization. This team spearheads strategic initiatives across the Global Payments business, including driving revenue growth, managing expenses and headcount, monitoring business performance, providing insightful sales analytics and reports, collaborating with COO and Sales teams to implement Services/Citi-wide strategic initiatives, and developing and enhancing strategic frameworks.

Reporting to the Global Payments Business Execution Head, this role demands exceptional analytical, communication, and management skills, coupled with strong leadership abilities, meticulous attention to detail, and a relentless focus on execution. The Business Execution Lead will juggle multiple priorities daily and must consistently deliver accurate, time-sensitive results. This role offers a comprehensive view of the Global Payments business and its strategic priorities, providing significant professional development opportunities.

Responsibilities:

• Expense Management: Oversee Payment expense management processes, ensuring alignment with budget. Develop and implement expense optimization strategies, providing timely updates to the Business Execution Head and COO.

• Revenue/Sales Analytics: Lead revenue and sales analytics, delivering strategic insights to drive revenue growth across product lines and customer segments.

• Strategic Planning & Execution: Collaborate closely with the Payments CFO and Business Execution Head to develop and oversee the Payments operating plan and strategic roadmap, working in partnership with the Payments Executive Committee.

• Operational Excellence: Partner with key stakeholders to establish and refine best practices, streamlining processes to enhance business management activities and drive efficiency gains.

• Strategic Initiatives: Collaborate with Business, Function, and Cluster Heads to advance Payments-wide strategic priorities, encompassing headcount management, budget allocation, performance management, client experience enhancements, and employee engagement initiatives.

• Executive Communications & Reporting: Coordinate the preparation of materials for key leadership forums, including Payments Town Halls, internal and external business reviews, presentations, and Citi earnings preparations. Manage ad-hoc deliverables related to reviews, reporting, and strategic initiatives.

• Business Alignment & Collaboration: Partner with local and cross-functional business execution teams to ensure consistent alignment with overarching business goals.

• Project Management & Execution: Drive the implementation of business-critical projects across functions, collaborating closely with relevant senior leadership.

• Knowledge Sharing & Communication: Effectively communicate business and product knowledge, as well as strategic requirements, to business units and internal support functions.

• Risk Management & Compliance: Diligently assess risk in all business decisions, prioritizing the firm's reputation and safeguarding Citigroup, its clients, and assets. Ensure compliance with applicable laws, rules, and regulations, adhering to internal policies and exercising sound ethical judgment. Escalate, manage, and report control issues with transparency, effectively supervising team members and fostering a culture of accountability.

Qualifications:

• Experience: 8+ years of experience in financial markets, business strategy and execution, or financial management. Experience with Banking businesses, particularly Treasury and Trade Solutions (TTS) or Securities Services, is highly desirable.

• Analytical Skills: Exceptional analytical skills with meticulous attention to detail.

• Prioritization & Time Management: Proven ability to prioritize and manage multiple projects concurrently, consistently meeting deadlines in a fast-paced environment.

• Communication: Excellent written and verbal communication skills, capable of conveying complex information clearly and concisely across all levels of audiences.

• Data Analysis & Interpretation: Proficiency in processing large datasets and extracting actionable business insights efficiently and accurately.

• Strategic Thinking & Execution: Demonstrated strategic and project management capabilities, combined with strong analytical and financial acumen.

• Problem-Solving: Exceptional problem-solving skills, with a proven ability to analyze complex situations and develop effective solutions independently.

• Technical Skills: Proficient in Microsoft Office suite especially Excel and PowerPoint. Experience with Tableau, SQL, are preferred.

• Judgment & Accountability: Exercises sound judgment and discretion. Demonstrated accountability for achieving significant business results or providing authoritative advice regarding business operations.

Education:

• Bachelor’s Degree/University degree or equivalent experience

• Master’s degree preferred.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Salary shown is for full-time positions and will be prorated for part-time hires based on number of hours worked.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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