Operations Control & Compliance Analyst C10 - Nassau

This is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team. Any LATAM country which has a specific document execution request for a offshore operation is a stakeholder

Responsibilities:

• Management of regulatory and corporate governance oversight control functions
• The effective management and coordination of Manager's Control Assessments/ARCMs and testing activities across entities
• Strategic planning and contribution to the effective management and control of business, operations and compliance risks
• Coordination and support for regulatory & audit reporting  
• Management and coordination of regulated positions for Legal Entities
• Identify and communicate potential regulatory issues
• Effective Corrective Action Plan (CAP) Management
• Management of outsourcings (ICSAs/ADRs, MBRs with CSCs)
• Intra-Citi Service Agreements management, oversight and reporting for in scope Legal Entities
• Coordination of annual business license submission and payment 
• Reconciliation of Powers of Attorney
• Coordination of Offshore Booking Center Documentations Execution and Transaction Processing
• Management and update of country authorization referral coordinators designation
• Annual AML Data Return coordination and reporting
• FATCA/CRS coordination and annual reporting
• Effective Records Management oversight and alignment to Citi & Local Policy
• Business Recovery Coordinator and Records Management Officer
• Project Management lead to Local and Regional Process Improvement initiatives.  In addition to other duties or responsibilities that may be required.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Ensure and maintain updated operating procedures and Citi Standards for key functions performed by the operations unit
• Analyzes diverse and high volume data; articulating the results of analysis along with providing suggestions to resolve an issue or improve a process.
• Researches system and process issues, identifying solutions and communicating procedure exceptions to business partners.
• Reports metrics and status reports to internal clients.

Qualifications:

• 0-2 years of relevant experience
• Experience in data analysis and problem solving with acute attention to detail.
• Demonstrated organizational and follow-up skills; ability to multi-task and maintain composure in a high-volume environment.
• Excellent customer service skills, time management skills, effective communication skills (written and verbal) and proven analytical/problem solving abilities.

Education:

• Bachelor’s/University degree or equivalent experience

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