VP - Non-Employee Oversight Officer (Hybrid) MUMBAI

The Non-Employee Staffing Office is a centralized team supporting Citi businesses to identify the non-employee talent, quickly, efficiently and at the right price point. The program uses best in class service to recruit staff augmentation resources from preferred third parties and supports the onboarding of all non-employee classifications through standardized processes to mitigate risk for the Franchise.

The Non-employee Oversight Program establishes risk management principles and practices Citi businesses and functions must consider when engaging non-employees. The Oversight team implements standards, monitors and reports on the health of non-employee management activities.

• As part of the Non-employee Oversight team, deliver timely and sustainable solutions on cross franchise non-employee oversight initiatives
• Establish standards and guardrails to ensure managers understand their obligations when supervising Non-employees
• Manage Non-employee Investigation in collaboration with Citi Investigating Teams and Third Party Management
• Monitor business adherence to Non-employee Service Length Limits (Tenure) and escalate breaches/non-compliance to country guidelines. Upon regulatory changes, deploy tenure in collaboration with country partners including Legal, HR and ICRM
• Review and publish non-employee onboarding documents in line with all applicable regulations/laws/rules in partnership with Legal, HR Risk & Control, ICRM and External Parties
• Monitor emerging risks and geographical non-employee nuances
• Engage on any regulatory issues relating to non-employee management
• Engage with Business Partners to design and implement sustainable solutions
• Develop strong data validation logics and partner with units for resolving data quality issues and coordinate the resolution of data issues (if any) with the responsible data owners across the firm
• Attend TPM Governance, Insider Threat calls and develop an Oversight Forum to identify and escalate potential/emerging risks related to non-employee activities
• Crisis management including assisting CSIS to collate non-employee data for safety and soundness
• Review and opine on non-employee conflict of interest

Experience and Qualifications:

• Bachelor’s/University degree
• 5-10 years of experience in employment or contract law
• Knowledge of employment and or contract law
• Experience of understanding and applying policies and labour laws
• Proficient in Microsoft Office including using MS Excel to present data and/or create reports
• Program/ Project Management and Coordination experience is preferred
• Experience with relationship management - including internal and external stakeholders
• Experience of training and mentoring new team members
• Consistently demonstrates clear and concise written and verbal communication skills
• Able to grasp and master new requirements and related knowledge.
• Strong organization skills and detail orientation
• Able to work in a fast paced, high-pressure environment
• Ability to multi-task and deliver tasks
• Strong problem solving and troubleshooting skills
• Able to identify opportunities for improvement and innovation
• Flexible approach and willingness to adapt to needs and demands of clients

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