Vice President - Data Quality

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here.  At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.  We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

​In this role, you’re expected to:

The Business Data Analyst role is responsible for ensuring timely, accurate, and completeness definition and execution of Risk requirements according to the Citi Data Governance Policy (CDGP) and Standard (CDGS). The role reports into the Enterprise Risk Management Data & Technology ERM Data Governance Lead. This is an opportunity to start at the inception of a data program initiative driving the development and creation of the data management and data governance model within ERM. The Business Data Analyst position’s responsibilities include but are not limited to defining and documenting Enterprise Risk Management data requirements for senior management reporting needs, defining data lineage, identifying gaps in data quality controls to reduce risk, partnering and collaborating with ERM’s data consumers on data quality remediation challenges; document data flows, processes, and procedures; and ensuring data requirements are implemented. Focusing on commitments of each phase of the Risk Consent Order Data Quality Plans, the Business Data Analyst is instrumental in ensuring the documentation, artifacts collection/indexing and management and project tracking adhere to Citi policy, standards, and guidelines for regulatory remediation efforts. The role requires understanding of data management, data governance and data operating models, risk management, risk processes, systems and reporting including a solid conceptual/practical grounding in Enterprise Risk Management. The role requires excellent data analysis skills, in addition to strong presentation / communication skills required to negotiate internally, often at a senior level. Demonstrated grounding in banking enterprise risk management or specific risk management experience within a bank will be a must have.

Responsibilities:

• Implement and support metadata management processes and standards across all data domains to ensure data integrity and standardization and to capture and maintain data lineage, definitions, and dependencies.

• Establish data dictionaries, glossaries, and cataloging tools to facilitate metadata discovery and documentation.

• Foster relationships and maintain a culture of data stewardship, collaboration, and continuous improvement with business stakeholders, support, testing and development team members.

• Implement data governance frameworks, policies, and processes to support our strategic objectives and regulatory compliance requirements.

• Define data classification schemes, data ownership models, and data lifecycle management practices.

• Ensure alignment with regulatory requirements, industry standards, and best practices

• Create data linage and system flow documentation and process maps. Work to align other key data capabilities including metadata repositories, data dictionaries, data lineage, business process maps, and training materials with the data and system process flows.

• Support the consolidation of disparate information about Risk and Finance data.

• Partner with data consumers to agree on the scope of critical data quality challenges and ensure implementation and adherence to Citi’s Data Operating model.

• Partner with other colleagues within Citi businesses and various technology teams to build the knowledge and assess the current state of the businesses’ information infrastructure.

• Determine strategies to improve data quality controls and monitoring routines to de-risk points of data quality vulnerabilities using CDO (Citi Data Office) approved tools and solutions. ·

• Adhere to and facilitate meeting Change Management processes involved in Citi’s ERM Data Governance initiative.

• Prepare PowerPoint presentations and present status updates and solutions to stakeholders, business partners, and technology teams in a succinct manner to drive decisions and actions.

• Lead meetings and working sessions to solve issues, challenges, and risks by factoring input from partners and diverse points of view.

Key aspects of the role include:

• Establish and implement mechanisms for governance oversight including forums, reporting, reviews, audits, and tooling for ERM Data Operating Model implementation.

• Support coordination between Risk Categories, Finance and Tech.

• Support tracking project progress against consent order plan and reporting including compliance with data governance policies/procedures and assess effectiveness of controls.

• Understand business requirements, translating them into actionable specifications including how data should be governed as per the CDGP/CDGS.

• Support implementation of data consistency, accuracy, and completeness across digital catalog systems by leveraging technical tools and methodologies.

• Establish and monitor of data quality metrics and KPIs. Aggregate, analyze, document requirements for ERM Data Quality (DQ) Scorecard including functional design and testing.

• Aggregate, analyze, update requirements for ongoing sustainability and monitoring controls, DQ scorecard, including impact analysis, remediation prioritization, and recommendations for improvement.

• Work closely with cross-functional teams, including Data Governance, Technology, Product Management, Report Owners to align data governance initiatives. Act as a liaison between business units and technical teams to address data-related issues and requirements.

• Act as a guide and mentor to ensure alignment with data governance policies and best practices, along with providing direction around reporting, tracking, and key measures on governance performance.

Qualifications

• 8+ years of relevant experience as business data analysis, business analysis or systems analysis.

• Extensive experience in data governance, data management, or related roles including support of data standards/policies.

• Strong understanding of data governance principles, frameworks, and best practices including supporting data quality initiatives, aligning business processes with data, implementing technology data quality solutions, and data-related issue management and remediation efforts, working on large, global cross line of business initiatives. Enterprise risk management or risk management category (e.g., Markets, Wholesale, Credit, Operational) experience preferred.

• At least 5+ years of experience in banking and financial services industry.

• Experience with data management processes, tools, and applications, including data cataloging, process mapping and lineage toolsets.

• Ability to communicate (both verbal and written) in a clear, confident, and open-minded manner to build trusting partnerships with a wide variety of audiences and stakeholders.

• Proven relationship management skills to partner and influence across organizational lines.

• Ability to quickly grasp and master new concepts / requirements and related product / functional knowledge.

• High-level professional proficiency in both Excel and PowerPoint and Data flowcharting are must- have skills.

• Proactive leads initiatives and is a highly focused and meticulous collaborator with a desire to learn and progress within the company. Able to operate independently with limited direct supervision, multi-task, exercise autonomy of judgement, and take ownership of multiple parts of a project or initiative.

• Proven analytical, interpersonal, and organizational skills. Demonstrates comfort working with large data volumes and a firm understanding of logical data structures with effective use of complex analytical, interpretive, and problem-solving techniques.

• Demonstrated ability to work on multiple projects in the stream simultaneously.

Education:

• Bachelor’s/University degree, Master’s degree preferred

• Certification in data governance or related areas (e.g., DM-BOK, CDMP, etc.) is a plus.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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