Officer - Research Product Associate – Client - C10 - Mumbai

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

The Research Product Associate is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

In this role, you’re expected to:

• Analyze and interpret business trends

• Deliver findings and propose new reporting opportunities that directly impact key initiatives across the department

• Act as a point of contact for queries from the department relating to various touchpoints of business, eg distribution & readership

• Manage multiple initiatives simultaneously

• Part of a truly global team with very experienced, yet collegial, stakeholders who will hold you to an exceptionally high standard

• Participate in user acceptance testing for all system applications prior to system deployments and undertake detailed data validation, with a clear understanding of the business context

• Understand the Citi Research business and its drivers

• Perform less structured (scripted), ad-hoc tasks as necessary, summarizing the steps taken and results achieved for Management

• Searching published research for errors against minimum standards or gathering information on the internet

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• Detail-oriented

• Excellent written and verbal communication skills

• Ability to execute in a large, matrixed organization

• Self-starter with ability to solve problems independently

• Intermediate project management and execution skills

Education:

• Bachelor’s/University degree or equivalent experience

Global Benefits:

• We provide programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

• Expense management: The candidate will be responsible to process expenses for all Research staff globally. The person will be the subject matter expert in expense processing and will handle expense processing end to end i.e. from preparing expense report to payment, ensuring correct and timely expense settlement.

• Invoice Processing: The candidate will be responsible for part/end to end processing of invoices across Research globally. This includes creating and submitting procurement request (PR) in P2P for approval, processing purchase orders (PO), coordinating with suppliers for order fulfillment, invoice and PO matching and ensuring timely invoice settlement with suppliers.

• Management Reports: The candidate will help the team head in generating regular management reports for tracking metrics such as team utilization, expense volumes processed, invoice volumes processed, processing time, turnaround time (TAT) etc.

• Process Ownership: The candidate is expected to own up the entire expense and invoice processing by:

  • Being well acquainted with the Citi Expense Management Policy (CEMP) to process expenses/invoices.

  • Developing a strong command on the tech systems/apps used for processing. These are CTE-Concur Web, CTE-Concure App and Procure to Pay (P2P).

  • Developing strong connection with Concur, XPU (Expense Processing Unit) and Procurement staff for timely processing.

  • Developing manuals and workflows of all processes and sub-processes across regions to enable error free and timely expense and invoice processing as well as swifter transition when required.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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