Employee Relations Investigator

• Investigates HR related ethics concerns raised through the hotline and other channels, interfacing with the Ethics Office and regional partners and control functions to ensure timely and thorough investigation and appropriate resolution of all issues, including application of the standards outlined in the Global Disciplinary Review policy.
• Participates in a range of regulatory exams and internal audit reviews.
• Responds to workplace concerns on behalf of senior management.
• Works with the Employment Law team in the investigation of and response to agency charges and litigation .
• Partners with internal stakeholders such as Compliance, Citi Security and Investigative Services and Audit on investigations of employee misconduct.
• Assists in the design, development and/or delivery of training initiatives for HR.
• Coaches and consults on the interpretation and application of HR policy and practices in all phases of employment.
• Develops effective and creative policy resource tools for HRs and managers to ensure consistent application and interpretation of policy and practice as well as to improve HR skills.
• All other duties as assigned.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• 6-10 years of experience

• Bachelors/University degree, Master’s degree preferred

(C13) Employee Relations Investigator:

The Employee Relations Investigator’s primary responsibilities are to conduct investigations of HR-related concerns escalated to the Employee Relations & HR Policy COE (“COE”) from all sources, and to facilitate Global Disciplinary Review meetings.  The role requires a strategic professional who stays abreast of developments in Employee Relations investigations and Employment Law and contributes to the COE’s directional strategy.

Key Responsibilities:

• Conduct independent investigations of complex HR-related concerns, including Ethics Office, executive and other escalations in order to thoroughly fact find, reach investigative conclusions, recommend resolutions and mitigate risk to the franchise within prescribed timeframes.
• Fully understand the Global Disciplinary Review Policy (GDR) and related standards and procedures and become a subject matter expert on the requirements of the GDR.
• Facilitate Global Disciplinary Review meetings at all levels and regarding substantiated investigations by all investigative units, including critical thinking to review and credibly challenge investigation findings.
• Act as a change agent to identify and provide solutions for enhancements and efficiencies in the ER investigative process and GDR meetings.
• Adhere to established, and evolving standards, for detailed, auditable and required documentation.
• Foster strong work relationships and collaboration with key investigative partners (HR Legal, ICRM, CSIS and the Ethics Office).
• Track and analyze trends, diagnose root causes, and develop recommendations for corrective strategies.
• Exceptional report writing and the ability to deliver clear and concise investigative summaries in accordance with applicable requirements. 

• Conduct investigations of concerns arising in the Asia clusters and other regions as needed.

Qualifications:

• At least four years Employee Relations or Employment Law experience or equivalent.
• Extensive investigation experience.
• Knowledge of employment policies, practices and employment laws and regulations.
• Ability to build solid relationships at all levels and influence collaborative outcomes, and particularly facilitation skills.
• Excellent verbal communication and presentation skills and ability to effectively communicate with all levels of management and across all functional areas, particularly senior levels (including business/function heads).
• Exceptional written and verbal communication skills.
• Self-motivated and with excellent attention to detail and accuracy.
• Strong analytical and organizational skills.
• Consistent demonstration of ownership and accountability (driven to “do the right thing”).
• Ability to work well in a fast-paced, team-oriented, intense environment, and across multiple time zones.
• Experience working globally (preferred).

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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