Digital Banking Product Manager - Vice President- Mumbai

Citi Services includes Treasury & Trade Solutions (TTS) and Securities Services. TTS provides an integrated suite of Liquidity, Payments and Trade/Working Capital solutions to multinational corporations, financial institutions, public sector organizations and increasingly mid-sized corporate clients.

Platforms & Data Services are a key strength and differentiator for Citi TTS and a key driver of our client experience. Over the years, Citi has been leading innovation in transaction banking space by developing best-in-class digital capabilities for our clients across both traditional and new age industry segments. CitiDirect is a global platform used by Citi clients across TTS and is part of the Platforms & Data Services organization. Citi clients use the web and mobile platform to transact, report, communicate and view insights.

The Vice President of Digital Product Management will be responsible for the development of the CitiDirect platform plans, strategies, and tactics while executing and delivering products, features and experiences to clients for Reports & Search capabilities within CitiDirect platform. The role will need to work closely with the business, clients, regional partners, design, and technology teams to understand client needs and translate them into platform solutions driving industry leading and innovative experiences.

Key Responsibilities:

• Manage strategic product roadmap, development, launch, and marketing to gain maximum benefit from each product

• Supervise day-to-day product development for core Report & Search capabilities across product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results

• Work closely with partner teams such as Engineering, Design, Data and Customer Service to develop and execute on the product strategy and projects leveraging Agile methodologies

• Drive client value propositions, positioning, segmentation, targeting, channel strategies, and competitive differentiation to achieve preferred status as a partner to Citi clients. Leverage data to identify the best solutions for the various client segments and drive adoption in a targeted way.

• Develop plans and execute functional strategies for a country, multiple countries, region, or business requiring coordination and integration across units as well as provide input into strategic decisions affecting job family or function within a region or business

• Manage client and competitor market research, develop product innovation roadmap, and address fundamental trials of product commoditization to create an advanced set of solutions. Gather market and client feedback for enhancing proposition on an ongoing basis.

• Develop and communicate a business plan and product strategy to partner teams to influence buy-in and investment endorsement

• Lead innovation by working with Engineering and keeping up with the latest digital technologies in the Finance and Technology industry

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations

Skills & Competencies:

• 7+ years of Digital Product Management or relevant experience

• Functional experience in digital product development of banking platforms or similar

• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements

• Ability to work unsupervised and adjust priorities quickly as circumstances dictate

• Consistently demonstrates clear and concise written and verbal communication

• Demonstrated analytical and design thinking skills

• Demonstrated problem-solving and decision-making skills

• Ability to work in a team-oriented and agile environment while having fun

Education:

• Bachelor's Degree in Product Management, Business Administration, Computer Science, Design Thinking, Data Analytics or related discipline. A Master's degree is preferred.

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