Business Execution Lead, MD

We live in an increasingly complex world.  Companies these days are either born global or are going global at record speed.  Business and geopolitics are forging an entirely new dynamic and consumers now expect financial services to be a seamless part of their digital lives.  Citi is a bank that’s uniquely positioned for this moment.  Through our vast global network and our on-the-ground expertise, we can connect the dots, anticipate change and empathize the needs of our clients and customers in ways that other banks simply cannot.

Shape your Career with Citi

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey.  Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

We’re currently looking for a high caliber professional to join our team as Managing Director, Business Execution Lead based in Mumbai, India.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

• We empower our employees to manage their financial well-being and help them plan for the future.

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

The Chief Operating Officer is a senior management-level position responsible for accomplishing results through the management of a professional team or department. The team drives the overall administrative activities of the business. These tasks may include managing external audits, business continuity activities or addressing regulatory issues. The Chief Operating Officer coordinates and manages activities such as the tracking of business financials, employee headcount and other administrative needs and ad hoc projects as necessary.

In this role, you’re expected to:

• Oversee the design, enhancement, implementation, reporting, and oversight of budgets, financials, operations, human resources and compliance by way of systems, processes, workflows, procedures and the assessment of existing environments and anticipated changes

• Develop, refine and implement Operations strategy including aspects such as area selection, product design and delivery, portfolio quality management, client outreach and communications to ensure overall quality and efficiency of operating model

• Ensure strategic goals that guide future growth and development of the Bank are prioritized and translated into tactical business plans with mechanisms for key measurements in place to monitor progress

• Leverage the efforts of different operational areas to ensure minimal duplication of efforts, maximum efficiency and to maximize value for money

• Build relationships with key stakeholders, peers on Executive Management, government, suppliers, etc. to ensure correct focus and direction for the bank at operations and technology level and serve on external committees where applicable

• Monitor strict adherence to governance and ensure risks are addressed, setting high standards of professionalism across all functions

• Conduct management responsibilities for a team or multiple teams, including management of people, budgeting and planning, performance evaluation, compensation, hiring, disciplinary actions, etc.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

As a successful candidate, you’d ideally have the following skills and exposure:

• Extensive years of relevant experience (Ideally 15+)

• Experience in people management

• Comprehensive knowledge of general IT infrastructure, Human Capital Management (HCM) and financial advice-related compliance

• Experience in financial planning industry and designing efficient systems

• Demonstrated leadership and management abilities with commitment to client and team member experience, goals of practice and productivity

• Demonstrated strategic planning, delegation, financial reporting, budgeting and cash flow management skills

• Consistently detail-oriented, goal-oriented and able to work in a team

• Consistently demonstrate clear and concise written and verbal communication

• Bachelor's degree/University degree or equivalent experience

• Master's degree preferred

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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