AVP- India ISA and Trade Ops

This role is responsible for execution of Trade Operations Delivery and ensuring deliverables are completed efficiently and accurately.

Responsibilities:

• To oversee India ISA (maintenance) process playing a crucial role in setting up (onboarding) Clients into various Citi Systems; provided its complexity & high impact on client deals and closely monitor the same
• Work on the Target Operating Model (TOM) for ISA and work with stakeholders to establish a broader TOM across all ISA functions.
• Oversee activities that support data quality resolution, and to optimize metrics reporting process
• Facilitate large end to end, cross functional, process review sessions to understand current state and build future state.
• Support the leadership in managing the projects, by compiling and analyzing progress on the various aspects of the process improvement programs.
• Lead and manage the day-to-day needs of the program which involves tracking progress, removing barriers and providing cross functional leadership.
• Ability to interact, influence and work with stakeholders from different business verticals- Relationship, Coverage, Trade Product, Trade Sales, etc. and ensuring a stable operating environment.
• Evaluate existing as well as new products/ services, operating flows and process design and provide recommendations on ways to improve the effectiveness/ efficiency of the transactions related to the same.
• Contribute to business and financial planning, budget management, productivity initiatives, regional and Global strategy & initiatives, and formulation of right procedures.
• This role will be managing a team of Trade Finance Operations professionals
• This role expects an reasonable understanding of Trade and Working Capital products, trade workflows and processes.

Qualifications:

• 6-10 years of experience in Banking/Finance industry with adequate understanding of Trade & Working Capital business and an openness to learn.
• Communicates effectively and in a way that conveys a clear understanding of the unique needs of different audiences.
• Experience in MIS, Data analytics type of roles managing metrics and data quality resolution.
• Proficient in the use of basic Microsoft applications (Excel, PowerPoint, Word)
• Ability to develop project plans, manage individual deadlines and goals
• Ability to identify issues and problems, map processes, generate solutions
• Promotes good working relationships across a project, cultivating the people skills needed to develop trust and communication among all of project's stakeholders: its sponsors, those who will make use of the project's results, and the project team members

Education:

Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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