IT Business Lead Analyst

We are seeking a skilled and detail-orientedIT Business Analystwith extensive experience in thebanking and financial domain, specifically inclient onboarding journeysandKYC (Know Your Customer)processes. The ideal candidate will play a critical role in bridging the gap between business requirements and technical solutions, ensuring the successful delivery of projects that enhance customer onboarding and compliance processes.

Key Responsibilities:

• Collaborate with business stakeholders to gather, analyze, and document requirements forclient onboardingandKYCprocesses.

• Work closely with development teams to translate business requirements into functional and technical specifications.

• Analyze existing client onboarding workflows and identify opportunities for process optimization and automation.

• Ensure compliance with regulatory requirements related toKYC,AML (Anti-Money Laundering), and other financial regulations.

• Support the design and implementation of solutions that enhance the customer onboarding experience while maintaining compliance standards.

• Conduct gap analysis and recommend improvements to existing systems and processes.

• Facilitate workshops, meetings, and discussions with stakeholders to ensure alignment on project goals and deliverables.

• Perform user acceptance testing (UAT) to validate that solutions meet business requirements.

• Provide ongoing support and training to end-users on new systems and processes.

Required Skills and Qualifications:

• 6+ years of experience as anIT Business Analystin thebanking and financial domain.

• Strong understanding ofclient onboarding journeys,KYC processes, and related regulatory requirements.

• Experience working onAML,CDD (Customer Due Diligence), and other compliance-related initiatives.

• Proficiency in business analysis tools and techniques, including process mapping and requirements documentation.

• Strong analytical and problem-solving skills, with the ability to work with complex systems and datasets.

• Excellent communication and stakeholder management skills, with the ability to work effectively with cross-functional teams.

• Bachelor's degree in Business Administration, Information Systems, Finance, or a related field.

Preferred Qualifications:

• Experience with client onboarding and KYC platforms or tools (e.g., Fenergo, Pega, or similar).

• Knowledge of data privacy regulations (e.g., GDPR, CCPA) and their impact on client onboarding processes.

• Familiarity with Agile methodologies and tools (e.g., JIRA, Confluence).

• Certifications in business analysis (e.g., CBAP, CCBA) or KYC/AML (e.g., CAMS).

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