Release / Environment Manager - Loan IQ, VP

Role Overview:

The Loan IQ Programme team are seeking an experienced Environment / Release Manager to oversee and manage multiple Loan IQ environments supporting a large-scale technology transformation project for the wholesale lending business. Loan IQ is a multi-year, multi-million dollar long term programme for Citi.

The role requires effective coordination across various development streams in an agile methodology and handling different delivery phases; from unit testing through to System Integration testing; full End to End testing with multiple upstream and downstream systems; Production support.

Key Responsibilities:

• Environment Management: Oversee and manage multiple test environments to support parallel development streams and testing phases.
• Planning & Coordination: Develop and maintain an environment strategy and roadmap that aligns with project timelines and agile sprints.
• Stakeholder Collaboration: Liaise with internal and external stakeholders, including development teams, QA teams, upstream and downstream systems, and business functions (Risk, Finance and Treasury).
• Configuration & Release Management: Ensure proper configuration and version control across environments, coordinating deployments and releases (using JIRA and BitBucket).
• Issue Resolution: Troubleshoot environment-related issues and coordinate with relevant teams to resolve incidents.
• Capacity Management: Monitor resource usage and performance to ensure environments are scalable and meet project demands.
• Governance & Compliance: Ensure compliance with security, regulatory, and audit requirements.
• Documentation & Reporting: Maintain documentation on environment configurations, changes, and status reports for project stakeholders.

Skills and Experience:

• Technical Expertise: Strong understanding of software development lifecycle (SDLC), agile methodologies and practical applications i.e. JIRA, CI/CD theory and practical use of BitBucket.
• Experience in Financial Services: Familiarity with Wholesale Lending and the associated upstream and downstream systems (i.e. payments) and business functions (Risk, Finance and Treasury).
• Problem-Solving Skills: Ability to diagnose and resolve complex technical and environment-related issues.
• Communication Skills: Excellent communication and stakeholder management skills.
• Collaboration: Experience working in cross-functional teams and managing third-party vendors.

Qualifications:

• Bachelor's degree or equivalent
• Relevant certifications in Project Management/Agile, ITIL, or DevOps practices.
• Experience in environment management or a similar role in large-scale technology projects.

Desirable Attributes:

• Experience in the banking or financial services sector.
• Knowledge of Loan IQ
• Expertise in Project, JIRA and BitBucket

What we can offer you

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

• A discretional annual performance related bonus 
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program  
• Pension Plan 
• Paid Parental Leave 
• Special discounts for employees, family, and friends 
• Access to an array of learning and development resources 

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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