Product Development Senior Group Manager - (Director)

The Product Development Group Mgr manages multiple teams through other managers. In-depth understanding of how own sub-function contributes to achieving the objectives of the function. A good understanding of the industry, direct competitors' products and services, is also necessary in order to contribute to the commercial objectives of the business. Requires thorough understanding of strategic direction of the function within the relevant part of the business, combined with a solid conceptual/practical grounding in both the function and/or area of expertise and related subject areas. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication/negotiation may be necessary. Responsible for executing functional strategy in area managed. Determines approach to implementing functional strategy. Accountable for end results, budgeting, planning, policy formulation and contribution to future strategy of the area(s). Impact reflects size of team managed, strategic influence on the business and interaction with other functions or businesses. Full management responsibility for multiple teams, including management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.

Responsibilities:

• The Product Development Group Manager is responsible for all activities related to the development of new products and/or features and functionality of products including developing business cases, requirements definition (BRDs), product enhancements innovation, feature and functionality definition based on market and industry research and trends and client needs
• This role will also lead innovation strategy, define and manage product development processes, scope product releases, identify new opportunities to address business priorities, incorporating regulatory and compliance requirements and investment tracking
• Sets strategic vision with team and functional partners to encourage creative and strategic thinking from team
• Develops 3-5 year product strategy and execution road-map with a transformational change plan
• Drives customer segmentation, product positioning, pricing and marketing plans for each client segment
• Develops an inorganic growth strategy, if relevant, through partnerships, alliances and strategic product development to capture a greater share of global payment flows, including those outside of traditional payment flows
• Develops a distribution strategy, considering new and evolving channels for products
• Embeds a culture of world-class professional Product Development, leveraging tools such as Product Launch Framework
• Ensures that ongoing product innovation and development meets strategic and financial objectives
• Ensures product offering is competitive in service, functionality & price
• Meets client needs through seamless integration and packaging of products with other complementary capabilities
• Defines value proposition, market positioning, and distribution channels
• Explores products / propositions addressing clients’ end to end needs, including services with respect to pre and post onboarding
• Defines strategic opportunities for large-scale product partnerships/alliances with external/internal parties/vendors
• Develops products with attractive and sustainable P&Ls (Revenue, Expense, Net Income Plan and Operating Efficiency)
• Analyzes product profitability, competition and positioning in the market and proactively drive initiatives to maintain Citi’s leadership position
• Establishes and maintains optimal organizational and headcount structure and reporting relationships for accomplishment of product group’s financial and strategic objectives.
• Establishes a dynamic management and communication process between global product management team and country/cluster/regional partners with clear roles & responsibilities, and shared goals and vision
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 15+ years of experience, including 8-10+ years' managerial experience
• Proven track record of successfully managing in a large and complex business
• Intellectual curiosity, analytical and conceptual thinker
• Proactively seeks and develops new opportunities
• Thorough financial acumen and P&L management experience
• Excellent analytical, interpretive and problem solving skills
• Proven track record of bringing diverse groups and perspectives to work against a common goal
• Ability to maintain momentum and minimize client and employee attrition
• Demonstrated people management skills with ability to motivate large teams and drive results
• Process Management knowledge with a propensity for detail and comprehensiveness of content
• Ability to collaborate and clearly communicate with senior members of an organization
• Project Management skills with experience leading large cross functional initiatives
• Proven track record as change agent, with ability to encourage and embrace innovative ideas and solutions
• Knowledge of Forecasting platforms, database management and tools is preferred, not required
• Self-aware with ability to adapt to various situations, rapidly assimilate and report on complex information while creating a future vision

Education:

• Bachelor’s/University degree, Master’s degree preferred and managerial experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

What we’ll provide you

This is a unique role that will put you in the position to be part of a new venture and actively drive change. Every day there will be new challenges that will help you develop new skills that can drive your career.

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• 27 days annual leave (plus bank holidays)
• A discretional annual performance related bonus
• Private Medical Care & Life Insurance
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends

Visit our Global Benefits page to learn more.

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.

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