Payment Controls Operations Senior Officer - Implementations

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your knowledge of operational risk, problem solving and communication to Citi’s Cash Services team.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Cash Services is an enterprise-wide utility providing financial integrity and efficiency through comprehensive payroll management, strategic cash flow optimization and robust payment capabilities controls, empowering our organization to thrive and our employees to succeed. 

Key Responsibilities:

• Oversees the development, implementation and application of operational risk policies, technology and tools, and governance processes to create lasting solutions for deliverables on movement of funds governance as a core enterprise capability.
• Governance and oversight of movement of funds, large payment controls system or process and application integration initiatives, serving as an oversight function working with lines of businesses or in business risk and control teams.
• Act as escalation point centrally to communicate and escalate reviews, concerns, and breaches.
• Research, document and exports best practices and common risk, controls, and corrective actions through Framework Papers
• Ensures that movement of funds related KORs and KRCIs are communicated and understood by Businesses.
• Develops and maintains relationships across the business users and Lines of Defense to better understand and deliver control and oversight requirements.

• Significant work experience ideally within financial services/banking/payments
• Self-motivated and accountable
• Excellent communication skills – verbal & written.
• Strategic mindset with the ability to think critically, solve complex problems, and drive innovative solutions through practical outcomes.
• Ability to be responsible for a strategy, process, or control portfolio.
• Experience with stakeholder management or cross functional teams.

• Experienced in Movement of Funds/ Payments Operational Risk. Knowledge of other risk disciplines (market risk, credit risk) a plus
• Expertise in the following would be beneficial: Processing mapping, Processing Risk, Management Control assessments.

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

· Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

· A discretional annual performance related bonus

· Private medical insurance packages to suit your personal circumstances

· Employee Assistance Program

· Pension Plan

· Paid Parental Leave

· Special discounts for employees, family, and friends

· Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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