Officer, Product Management (Deposits)

At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices.  The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow.  We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Officer, Product Management (Deposits) - Hybrid (Internal Job Title: Product Specialist – C11) based in Hong Kong.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.

• We empower our employees to manage their financial well-being and help them plan for the future.

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The Product Specialist is an intermediate level position responsible for the development of product plans, strategies and tactics in coordination with the Deposits Product Management team. The overall objective of this role is to coordinate the promotion of products to develop new markets, increase share of market and obtain competitive position.

In this role, you’re expected to:

• Assist the customer lifecycle strategy from acquisition through early client engagement and implement strategies to optimize portfolio performance

• Assess relevant customer, competitor, and industry insights to help define strategies to improve client experience and portfolio growth

• Provide insight and recommendations on innovative product development, product targeting, and segmentation strategies as well as oversee aspects of product development life cycle management including market demands, technology trends, and the competitive field

• Provide insight and execute on core marketing disciplines such as product development, price, promotions, platform and pillars, launching, and marketing to improve client experience and portfolio growth

• Oversee product financial performance including identifying opportunities and gaps, and developing business strategies

• Oversee and support risk and control related activities

• Work with Operations and Technology with regards to process design and vendor procurement as well as communicate business plans on marketplace approach

• Participate in budgeting and planning for strategic priorities and initiatives

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• Bachelor’s/University degree or equivalent experience

• 2-5 years of relevant experience

• Cross functional knowledge (e.g. marketing, credit, acquisitions, product development, analytics)

• Experience with banking products, preferably in deposit products

• In-depth knowledge of regulations with solid experience on Deposit Protection Scheme (DPS)

• Ability to drive business innovation, leverage management information, and utilize data analytics to drive results

• Experience in scenario development and forecasting

• Demonstrated experience in statistical modeling or other similar techniques

• Demonstrated knowledge of product development with focus on commercial application, financial acumen, and investment processes across asset classes

• Ability to work unsupervised and adjust priorities quickly as circumstances dictate

• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements

• Demonstrated problem-solving and decision-making skills

• Demonstrated analytical and influencing skills

• Consistently demonstrates clear and concise written and verbal communication

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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