VP-Design Ops Senior Producer - C13- Hybrid (Contractor Conversion)

The Digital Design Eng Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• Drive and support product vision from concept to production
• Proactively understand and incorporate customer learnings to know when to enhance or sunset existing products
• Provide cross-organizational and cross-disciplinary solutions across the company
• Use creative process and design thinking to improve products
• Support business stakeholders to create or improve marketing campaign strategies and their effectiveness
• Drive and support product vision from concept to production
• Proactively understand and incorporate customer learnings to know when to enhance or sunset existing products
• Provide cross-organizational and cross-disciplinary solutions across the company
• Use creative process and design thinking to improve products
• Support business stakeholders to create or improve marketing campaign strategies and their effectiveness
  Launch, manage and optimize digital feature enhancements across all channels, and closely monitor, measure, and report on feature performance
• Provide thought leadership through hard-hitting, high quality data analysis and research
• Evaluate new product concepts for viability and present them to senior stakeholders for approval
• Convert ideas into basic wireframes to provide direction to UX and UI Designers
  Be able to listen well, effectively negotiate, and diplomatically manage conflicting points of view, as well as influence others in an organization to ensure alignment and progress
  Train stakeholders on new products and interfaces, including new features and customer experience.
• Be able to work with and manage outside vendors and agencies, and own stewardship of their work and deliverables
• Propose and identify ground-breaking solutions that can be executed once approved by stakeholders
  Job Description
  Launch, manage and optimize digital feature enhancements across all channels, and closely monitor, measure, and report on feature performance
• Provide thought leadership through hard-hitting, high quality data analysis and research
• Evaluate new product concepts for viability and present them to senior stakeholders for approval
• Convert ideas into basic wireframes to provide direction to UX and UI Designers
  Be able to listen well, effectively negotiate, and diplomatically manage conflicting points of view, as well as influence others in an organization to ensure alignment and progress
• Train stakeholders on new products and interfaces, including new features and customer experience.
• Be able to work with and manage outside vendors and agencies, and own stewardship of their work and deliverables
• Propose and identify ground-breaking solutions that can be executed once approved by stakeholders
  Job Description
• Demonstrates ability to attract senior talent
• Facilitates understanding of broader organizational tenets and strategic goals for department
• Recognizes trends for larger-scale development needs within and across teams and builds plans to develop skills
• Shares talent development best practices across organization
  Audits department goals to ensure alignment with broader organizational goals; is accountable for department performance against goals
• Sets high performance standards for department
• Plans and advocates for department resources
• Develops and communicates department vision that supports the broader organizational vision

Qualifications:

• 10+ years of work experience, including program management and software development experience
• Strong analytical and quantitative skills; Data driven and results-oriented
• Experience in running high traffic, distributed, cloud based services
• Experience in affecting large culture change
• Experience leading infrastructure programs
• Skilled at working with third party service providers
• Excellent written and oral communication skills

Education:

• Bachelor’s/University degree, Master’s degree preferred

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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