AVP / Data Catalog Tooling Build Team Technical Business Analyst

Who we are:

Sitting within Citi’s Operations & Technology organization, the Chief Information Office plays a critical role in delivering data-focused technology solutions to drive Citi’s businesses activities.  Specifically, the Data Engineering practice, known as Information Services Group (ISG), has a responsibility to provide centralized data and operations platforms spanning reference data (accounts, documents, securities, pricing, corporate actions, legal agreements), transactions, and lending services.

In addition to supporting domain-specific data and operational requirements, at a broader level, ISG provides the tooling driving Data Governance activities for Citi. Data Catalog is a centralized metadata solution to be leveraged by up to 8,000 applications to store, govern, and access metadata for their systems. Metadata includes the information about the data stored and used by an application, such as data dictionaries, data models, data lineage between systems, business glossaries, quality rules, data ownership and authorization, etc. This information is essential to promote knowledge sharing and transfer by interested parties, and to ensure compliance with Data Governance policies set by Citi's Chief Data Office (CDO). Beyond supporting data discovery, the Data Catalog tools and standardized metadata are systemically consumed and used to drive data transfer in multiple formats between systems within Citi, as well as externally to Cloud-based solutions used by Citi's clients.

Who you are:

We are seeking an experienced candidate to join our global team of talented technical Business Analysts responsible to define, test, and support new and existing features and functionalities of the Data Catalog.  The Build BA team plays a critical role, sitting between stakeholders (end-users, CDO product management, and others), and internal Data Catalog project managers, developers, and onboarding/L2 support specialists.   They translate business-level requirements into functional technical requirements needed to be taken through the SDLC process and are responsible for end-to-end project execution to achieve scope and timeline goals.

The selected candidate will be responsible for the following activities:

• Provide accurate estimation of effort and duration for new requirements.

• Produce and maintain written functional-requirements of the system.

• Perform necessary internal regression and User Acceptance Testing (UAT); Support external end-user UAT cycles;  Activities will include documenting, prioritizing, and verifying resolution of defects.

• Provide third-level (L3) subject matter expertise support to L2 support teams as needed.

• Build relationships with end-user groups and CDO product management teams to ease the interpretation and negotiation of business requirements, scoping, and timing.

• Introduce new features to end-users and internal colleagues through guided product demonstrations.

• Support releases activities including contributing to release notes and performing post-production deployment checkouts.

• Perform ad-hoc data analysis queries.

Requirements:

• Located within a commutable distance to the local Citi office, and able to adhere to a minimum schedule of three (3) days physically in office per week.

• Bachelor of Science or equivalent experience; Masters degree preferred.

• 5+ years total work experience with a proven track-record of stability and growth.

• SQL experience required

• Rich experience in a technology organization, specifically software development.

• Comfortable in a fast-paced, dynamic environment where fire-drill assignments are not uncommon.

• Uses diplomacy to maintain high client satisfaction levels.

• Strong communication skills – written and spoken.

• Eagerness to engage in thoughtful debate and challenge the status quo.

• Organized, and possesses a data and system-driven mindset and approach to work.

• Keen ability to eliminate noise and simplify problems, ideas, and communications.

• Puts the project and team as a priority.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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