SVP, Regulatory Risk Sr Officer

The Regulation Lead is responsible for risk management strategy across the U.S. to effectively identify and mitigate end-to-end regulation adherence risks for assigned regulation.  The Regulation executive reports into the USPBW leadership team, with a direct reporting line to the Head of Regulatory Risk. She/He oversees coordination across sectors and regions where applicable to drive franchise-wide adherence to regulatory obligations. The Regulation Lead is seeking Governance assistance, regulatory experience, and data analysis expertise supporting UDAAP, REG B, ADA, FHA, FCRA, and Elder Abuse.

This role is to support the ongoing evolution of UDAAP, REG B, ADA, FHA, FCRA and Elder Abuse Regulatory Governance. UDAAP, REG B, ADA, FHA, FCRA AND ELDER ABUSE is applicable to 8 businesses in the U.S. in both the PBWM as well as ICG. Initiatives will consist of firm wide initiatives including but not limited to regulatory remediation, data analytics and reporting, strategic initiatives / process reengineering or other cross business programs. This role will have one or more direct reports supporting governance activities.

This is a highly visible role that will require superior project management skills, deep business knowledge, broad connections across all businesses as needed, excellent verbal and written communication skills, and regulatory knowledge. Executive level communication will be required as well as regulator direct communication. Candidates must have experience in complex problem solving, working across multiple businesses, documenting corrective action plans, designing controls and key risk indicators.

This role will direct large and multiple teams of professionals who do not directly report to it. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Excellent communication skills required in order to negotiate internally, often at a senior level.

Key Responsibilities

• Actively participate in the evolution of UDAAP, REG B, ADA, FHA, FCRA and Elder Abuse Governance
• Provide reporting and analyze data across all relevant businesses and their specific processes
• Establish and follow clear escalation paths to raise UDAAP, REG B, ADA, FHA, FCRA and Elder Abuse concerns as appropriate
• Actively partner with HPI, 2nd and 3rd Lines of Defense
• Engage and oversee complex and critical UDAAP, REG B, ADA, FHA, FCRA and Elder Abuse related issues across multiple lines of business to ensure accurate and timely closure
• Help develop and manage appropriate forums for risk escalation and regulatory reporting, including developing accurate & timely updates on risk reduction activities, identifying & reporting on areas of emerging risk, & developing coherent narratives supporting Citi’s on-going commitment to regulatory compliance related to applicable regulations.
• Develop materials and facilitate our Executive and Governance forums/touchpoints; attend business – level Governance Forums as well as Executive Steering Forums
• Applies comprehensive understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area.
• Maintain awareness of business processes, dependencies and use of 3rd and 4th parties
• Maintains appropriate staffing requirements to meet operational needs.
• Exercises shared responsibility for budget, policy formulation and planning.
• Manage UDAAP, REG B, ADA, FHA, FCRA and Elder Abuse regulatory scorecards to meet all deliverables/commitments

Qualifications

Knowledge and experience

• Bachelor's degree or equivalent experience in business required.
• Track record of exceptional performance
• 10 years minimum related experience
• Deep knowledge of Regulatory requirements, common pitfalls, and industry standards
• Prior experience in control design and ongoing program governance post execution
• Prior experience in MRA remediation and regulatory interaction desired
• Prior experience with regulatory exams and audits

Skill requirements

• Demonstrates managerial maturity in looking out for best interests of enterprise and not solely own business or team.
• Builds strong Client Relationships / Business Partnership
• Builds a comprehensive understanding of key clients, subject matter, and priorities.
• Uses broad knowledge and expertise to clearly define complex issues despite incomplete or ambiguous information.
• Creates and sustains a network of strong partnerships with the business (relationship and product management) and other functions, particularly decision makers and influencers. 
• Demonstrates diplomacy.
• Provides well-reasoned, balanced assessments of issues and questions, in a timely fashion.
• Strong process and project management skills including the ability to manage several large initiatives simultaneously.  Detail oriented, analytical.
• Considers broad implications of decisions on different functions and units.  Thinks strategically and articulates concepts clearly.

Management Capability

• Strategic and project management capabilities coupled with strong analytic and operational capabilities – able to work at the highest levels, and get into the intricate details
• Demonstrated ability to synthesize information, prioritize business goals and drive results with a high sense of urgency.
• Proven leader with expertise in client excellence, operations, technology and project management experience.
• Exceptional communication and executive reporting and negotiation skills.
• Is a true thought leader who develops sophisticated new techniques, methodologies and approaches in own field which directly affect the work of others and the results of the organization.
• Accomplished change leader: demonstrates a flexible approach and resilience to setbacks and is able to drive operating and culture change, long-term vision and leadership stamina to maintain course within a constantly changing environment.
• Proven leadership on large cross-functional teams focused on strategic process
• Proven financial acumen, critical thinker with ability to provide an impartial, consultative and solutions oriented approach
• Strategically-minded with track record of execution excellence
• Prior success working in a large, highly-matrix and complex organization; able to set priorities and 'triage' in a fast-paced, dynamic environment

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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