Program Management Lead - C13/VP – (Hybrid) – Risk Management and Oversight Experience Preferred

The Program Management Lead is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Experience with CO Transformation strategy to successfully pass independent validation with a risk and control focus. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• Execution and coordination of day-to-day activities of running a program.
• Provides strategic direction and feedback with respect to initiative or program creation, alignment to business goals, stakeholder management, executive communications and so on.
• Builds and manages relationships with key stakeholders, organizations and business heads.
• Identifies and drives resolution of issues, including those outside established programs of work.
• Collaborates with stakeholders (incl. Senior Management) on cross functional areas and other programs, as appropriate.
• Collaborates with stakeholders to ensure program scope definition meets business objectives.
• Collaborates with Program Sponsor to ensure business case/cost benefit analysis is in line with business goals.
• Manages the process with other departments if resources are being borrowed in order to ensure the program can be completed.
• Manages the communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basis.
• Manages the identification of risks which impact program delivery and ensure mitigation strategies are developed and executed when necessary.
• Manages program team which could include matrix management of director-level, senior program manager-level and other staff, as appropriate.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of experience
• Should demonstrate a commitment to quality and attention to detail
• Excellent interpersonal relationships with ability to influence and negotiate with stakeholders
• Critical thinking and problem solving skills

Education:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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