Data Privacy Sr Analyst – AVP – Jacksonville FL / Irving TX

The Data Privacy Sr Analyst is responsible for providing governance and oversight, operational risk management and controls leadership across the respective business for all activities associated with Privacy.  This individual will have responsibility for covering all privacy related capabilities and requirements including: compliance with the Citi Global Privacy Policy, identification and management of operational risks associated with Privacy and working across the business to ensure that effective controls and monitoring are in place to reduce risk.  This role will ensure that the business is compliant with the Global Privacy Policy, Standards, and Procedures and the applicable laws rules, and regulatory requirements.

Responsibilities:

• Complete the Privacy Impact Assessment (PIA) process and controls required for all initiatives, new products and services

• Assess, evaluate, and validate controls through processes and tools such as the MCA and KRIs as appropriate for data privacy risk

• Support the product heads, function heads, COOs and In Business Risk team on gap analysis and the implementation of global policy requirements and regional standards, and on the assessment of the legal and regulatory requirements with Country Legal and Compliance as well as the development of local procedures as related to data privacy

• Support periodic reviews of the Business’s data privacy processes and control and validate changes as a result of such reviews

• Track and review deviations and risk acceptances when raised and at the time of renewal to assess the need for deviations and ascertain that the business has implemented and documented effective compensating controls

• Follow Escalation Policy and procedures to ensure effective escalation and socialization of material risk events and issues across businesses for any Data Privacy related items

• Escalate material risk events and issues appropriately

• Assist business in creation of Issues/CAPs related to Data Privacy as needed (issues and CAPs owned by Product/Region business owner). Track and escalate as necessary

• Support the Business and Functions on reviews and audits on Data Privacy.  Support the business on reviewing and responding to findings by reviewers

• Work with Global In-Business Regulatory head on all reviews and audits to ensure appropriate preparation, pre-review assessments and post-review remediation

• Coordinate and support the Business in the implementation of global, regional and local Data Privacy, regulatory and risk and control projects

• Ensure high quality execution for Data Privacy programs for any Citi initiated programs, in coordination with Global Risk and Control and In Business Regulatory Engagement Head

• Perform training on risk and control concepts, processes, tools, and on effective issue self-identification and testing.  Customize global and regional training programs to cater for product specific or local requirements and/or additional nuances

Qualifications:

• 5-8 years of relevant experience

• Demonstrates Data Privacy, Data Privacy Operations, Information Security or Cyber related risk management or minimum two years in an Internal Audit, Risk Management, or Control Management related role

• Working knowledge of Data Privacy Compliance laws, rules, regulations, risks, and appropriate controls.  Additionally, familiarity with privacy related technology considerations such as cookies, mobile devices, biometrics and geolocation data is desired

• Strong project management skills 

• Optimizes work processes by knowing the most effective and efficient processes to get things done, with a focus on continuous improvement 

• Ability to anticipate and balance the needs of multiple stakeholders, while monitoring tight deadlines or unexpected requirement changes 

• Ability to communicate effectively  

• Risk-based thinking and analytical mindset

• Ability to build rapport and work closely with stakeholders

• Up-to-date understanding of key Data Privacy risk and control concepts, tools and trends

• Proficient in the use of basic Microsoft applications (Word, Excel, PowerPoint)

Education

• Bachelor's/University degree or equivalent experience

Additional Qualifications:

• Proven experience in designing and developing compelling PowerPoint or similar presentations for executive level audiences 

• Exceptional ability to translate complex data and strategic concepts into clear concise and visually engaging slides

• Excellent communication and collaboration skills to effectively gather information from various stakeholders 

• Proficiency in data extraction and manipulation using SQL Python or similar tools 

• Expertise in dashboard creation using tools like tableau power BI or Qlik sense 

• Excellent communication skills to present findings clearly to stakeholders detail oriented with a focus on data accuracy and integrity

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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