Business Risk and Control Group Manager - SVP

U.S. Personal Banking & Wealth Financial Crimes & Fraud Prevention (“FCFP”) Control is an organization of control professionals dedicated to the design, development, and maintenance of risks and key controls to prevent, detect, and mitigate illicit economic activity across Fraud Prevention and Financial Crimes domains. FCFP Control is responsible for managing the execution and oversight of key activities throughout the Risk Management Lifecycle, a key component of Citi’s Enterprise Risk Management Framework. Our fundamental mission is to improve Financial Crimes & Fraud Prevention’s control practices and outcomes.

The Business Risk and Control Group Manager is accountable for management of reviews, audits and exams within FCFP of owned, shared and impacted reviews and audits. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Exercises control over resources, policy formulation and planning. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.

Responsibilities:

• ​Serve as single point of contact and coordinator for Financial Crimes and Fraud Prevention audits and exams to manage deliverables, stakeholder engagement, tracking, facilitating status and walkthrough calls, obtaining, and delivering accurate information along with escalating as needed.

• Responsible for the quality, completeness, and accuracy of the responses to deliverables.

• Manage a team of Financial Crimes professionals; develop, attract, and retain talent; recommend staffing levels required to carry out the unit’s role and responsibilities effectively while establishing and adhering to talent management processes and compensation and performance management programs; mentor and develop junior staff.

• Provide Financial Crimes and Fraud Prevention subject matter expertise and first-hand end to end process knowledge to proactively identify risks provide credible challenge.

• Manage and allocate resource for the identification of 2nd and 3rd line sourced issue root cause, partnering with control and process owners to recommend holistic corrective actions and improvements, provide check and challenge to ensure appropriate escalation in according with Issue Management and Escalation Policies.
• Conduct independent end to end targeted reviews across Fraud life cycle to ensure adherence to policy & procedures, locate deficiencies and areas to automate.
• Assist in directing teams in the implementation of the Lessons Learned Policy, including monitoring of control breaches and dissemination and learnings across other business units for process improvement to limit the occurrence of similar future events and where similar risk exposure might exist.
• Support review and challenge, within the FLUs, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution. 
• Assess adherence to the MCA Standard through controls after the execution of a process (QA).
• Exercise control over Operational and Compliance Risk in accordance with established Policy requirements.
• Allocate resource to identify, assess, escalate, and manage risk exposures across Risk Categories (Operational Compliance, Strategic, Reputational, etc), including material, emerging and concentration risks in accordance with enterprise Policies and the establishment of Key Indicators to monitor risk exposures.
• Assess Risk Appetite and monitor / assess exposures against this in accordance with enterprise requirements (if applicable).
• Take ownership to identify, assess, record and response to Operational and Compliance Risk events, ensuring these are captured accurately, timely and in accordance with requirements.
• Take ownership of risk and control assessments or coordination for programs within various risk stripes and ensure sufficient subject matter expertise exists to enable management of these risks within the Business (e.g. third party, fraud, sanctions etc) (if applicable).
• Apply knowledge of the business, products or services to identify and implement control points and processes throughout the business.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 10+ years of experience
• Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary.
• Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.

Education:

• Bachelor's/University degree, Master's degree preferred.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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