Wholesale Lending Data Program Director-LATAM

The Data Initiative Manager will be responsible for the direct management Program management function within the Information Services Group (ISG) and Institutional Client Group (ICG). S/He will partner with key internal stakeholders (Operations, Technology, Banking, Analytics, Compliance and Risk) to drive end-to-end delivery on a Front-to-Back strategy for loans and service model that fully supports, satisfies and anticipates the reporting needs of the business and our regulators.

The role requires a broad and comprehensive understanding of multiple systems, theories and practices related to the Loans function. In-depth knowledge of the industry and direct competitors' products/services is also necessary in order to contribute to the commercial objectives of the business. The Loans Strategy Group Manager will develop medium to long term plans and execute functional strategies for complex regional and country structures requiring coordination and integration across units. S/He will provide input into strategic decisions affecting the Loans function within a region or business.

The right candidate will have an understanding of the strategic direction of the Loans function within the ICG business. Excellent communication skills are required in order to influence a wide range of audiences. The job may involve both internal and external negotiations which will have a major impact on the area managed, and possibly on related areas and organization as a whole.

The individual will have full management responsibility of multiple teams, including management of people, budget and planning. S/He has the authority to negotiate and make independent decisions on issues/activities that have critical impact or influence on company revenues, capital or business operations.

Responsibilities:

• Develop strategic roadmap to drive execution of key automation, transformation and regulatory initiatives to improve Loan Data function
• Lead corporate strategy initiatives around digitization, remediation, document centralization, data quality and capital and expense optimization
• Collaborate with senior and executive management as a trusted advisor with sensible plans of action
• Lead communications with key internal (e.g. Citi executive leadership and Board) and external stakeholders (e.g. investor community, regulators).
• Drive change management strategy through execution of strategic initiatives 
• Maintain awareness of changing industry trends, competition and regulations that impact any phase of success of the lending business
• Drive alignment across key business functions to prioritize and develop actionable initiatives 
• Identify, prioritize, and own execution of opportunities, end to end, to drive operational efficiency and better customer experience 
• Provide functional support to drive continuous improvement across the Loans area 
• Ensure key results are well defined and clearly communicated with relevant stakeholders 
• Support all Loans data business priorities as needed
• Drive tactical and strategic planning to ensure the loan servicing is secure and ready for the future
• Guide analysis of our markets, competitors, and customers using internal and external resources
• Lead organic growth initiative development and prioritization, and portfolio assessment
• Advise Citi's senior management on high-priority initiatives, including growth strategy, product and segment strategies and cross business initiatives
• Support performance measurement and management ranging from strategic franchise development scorecards to project/function-specific metrics.
• Actively recruit and develop team members and encourage internal mobility opportunities.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Competencies:

• Experience working in a global, dynamic environment
• Excellent Interpersonal + Communication skills 
• Strong Leadership and Motivational skills
• Negotiation and Influencing skills
• Attention to detail
• Superior Planning & Organization skills
• Excellent Workflow Management skills / experience
• Pro-active, flexible, have good organizational skills and must be team player
• Creates executable path and drives meaningful outcome
• Virtual /remote management
• Excellent leadership and motivational skills
• Innovation and Change Management implementation
• Proficient use of  Microsoft Applications ( Word, Excel, Outlook, Access, Powerpoint,)

Qualifications:

• 10+ years of experience in strategy development and execution
• Experience with a major consulting firm, including senior engagement management roles with client assignments of significant scope in consumer financial services
• Demonstrates clear understanding of the drivers of performance and decision making to maximize results. Strategic thinker with proven ability to operationalize the strategy
• Robust problem-solving skills
• Communication skills and ability to influence others and deliver clearly articulate presentations to senior leaders. Ability to lead and direct a team of knowledge professionals

Qualifications:

• 15+ years experience in a related technology role with commensurate people management experience

Education:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree and managerial experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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