HR Generalist 2 / C10 (Costa Rica)

The Human Resources (HR) Generalist is an intermediate level position responsible for the delivery of day-to-day HR support in coordination with the Human Resources team. The overall objective of this role is to provide a broad range of HR services to client groups within Citi.

Responsibilities:

• Work across full range of HR activities, including employee relations, organizational design and staffing, leadership development, performance management, compensation, and organizational effectiveness
• Facilitate organizational change as required by the business and support Lead HR Generalist on annual compensation review, performance, and talent processes
• Assist with the management of all HR issues related to employees and provide advice and guidance on Citi policy and procedures
• Assist employees with basic questions, benefits escalations, Leave of Absence (LOA), and liaising with ConnectOne, when necessary
• Assist with projects such as Diversity Analysis, Talent Review, Performance and Compensation, Review, Voice of the Employee (VOE) Action Planning, and site-specific activities and ad hoc project requests, as required
• Liaise with Immigration, Recruiting, Learning and Development, Compensation, and other HR Teams where appropriate
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years of relevant experience
• Consistently demonstrates clear and concise written and verbal communication

Education:

• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Languages: Fluent english (advance); Portuguese desirable.

Experience in Customer Service.

Communication skills

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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View the EEO Policy Statement.

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