HR Benefits Analyst / C10 (Heredia, Costa Rica)

The Benefits Analyst is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data related to HR BENEFITS for LATAM, these include Health and Insurance, Pension and Retirement and some Time & Absence processes. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

Responsibilities:

• Assists in developing and executing the firm's reward strategy. This role Participates in managing key areas of reward, benefits and pensions and is responsible for communicating with third parties to develop a consistent best practice approach.
• Maker-checker process for each task developed in the team.
• Ensures that reward practices are compliant with the relevant regulatory recommendations and requirements.
• Manage level 1 escalations received by employes or any stakeholder
• Identifies policy gaps and formulates policies, defines business issues and formulates recommendations on policies, procedures or practices.
• Prepares advanced analytics and modeling to fulfill ad hoc data requests.
• Makes judgments and recommendations based on analysis and specialty area knowledge.
• Focuses on administering defined procedures, analyses and report preparation.
• Additional duties as assigned.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Manage reports for GLOBAL Team

Qualifications:

• 1-3 years relevant experience
• Proficient in Microsoft Office with an emphasis on MS Excel
• Ability to meet deadlines while dealing with multiple priorities.
• Consistently demonstrates clear and concise written and verbal communication skills
• Advanced English Language required.
• Portuguese is a plus.

Education:

• Bachelor’s/University degree or equivalent experience

• 1-3 years relevant experience
• Proficient in Microsoft Office with an emphasis on MS Excel
• Ability to meet deadlines while dealing with multiple priorities.
• Consistently demonstrates clear and concise written and verbal communication skills
• Advanced English Language required
• Portuguese is a plus.

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