Securities & Derivatives Associate Analyst

The Securities & Derivatives Associate Analyst is responsible for investigating and settling compensation claims internally and externally for the EMEA and NA Capital Market products; primarily OTC Derivatives, Foreign Exchange and Cash Securities.

Responsibilities will include handling and aiding in the timely investigation, and resolution of Interbank / Corporate Compensation Claims.  The candidate will need to effectively interact with the front office, operations, relationship managers and external clients.   Analyst is expected to be able to:

• Support incoming claim functions including logging the request, investigating the client claim, reducing costs where possible, and initiating payments/journal entries
• Handle outgoing claim functions including identifying client payment delays using reconciliation and product processor systems; investigate the root cause behind the delay; issue claims internally and externally; follow up until claim is paid / settled; and initiating journal entries
• Manage his/her aging and claim portfolio
• Maintain up to date and accurate audit trails for all claims
• Be prepared for weekly aging sessions to ensure claims lifecycles are on track and being met
• Meet or exceed departmental control and performance standards
• Prepare, analyze, and respond to queries for business, client and ad hoc reports
• Participate in client and business conference calls
• Support data collection and reporting for the OCRM and relationship managers for client visits
• Participate in individual and team initiative process improvements

In addition, the successful candidate may participate in procedural documentation, account reconciliation, system testing, and may assist with training, escalations, and compliance functions.

People Agenda:

• Championing diversity and inclusion to create a working environment which allows our People to thrive and excel

Organizational Transformation:

• Driving and supporting the delivery of strategic platform re-engineering initiatives, with conscious intent to standardize and industrial flow, reducing manual touch points and aligning tech delivery vs. business goal and wallet share optimization
• Driving the implementation of initiatives to continuously improve STP rates and productivity, including the use of robotics, workflow and other innovative re-engineering techniques

Qualifications and Skills:

• BS/BA degree or equivalent work experience preferred
• Excellent investigative and analytical skills
• Energetic, flexible, collaborative, and proactive; a leader who can positively and productively add product impact to both strategic and tactical technology
• Strong communicator who is articulate and concise, written and verbal
• Strong risk management and control mindset
• Provides evaluative judgment based on analysis of factual information in complicated, unique and dynamic situations; draws on diverse range of internal and external sources
• Self-reliant, good problem solver, results oriented
• Ability to establish and build trust with professionals throughout the business
• Must be detail oriented, able to meet deadlines, and have the ability to work in a collaborative team environment
• Excellent multi tasking skills with the ability to work in multiple systems and handle high email volumes

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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View Citi’s EEO Policy Statement and the Know Your Rights poster.