Business Development – Treasury, Cards & Trade Sales (SVP) German speaker - Hybrid

Citi Commercial Bank (CCB) works with mid-market and fast growth businesses across the world, especially clients with international presence and aspirations. The successful Business Development – Treasury, Cards & Trade Sales -candidate will lead origination of global cash management, cards and trade business with German Headquartered clients to grow domestic and outbound business. Examples include ongoing commitment in identifying new revenue streams and flows, support and own RFPs and deepen wallet penetration for revenue realisation.

Broader understanding of the treasury ecosystem and related developments in the market is key in this role. The transaction banking industry is undergoing a tremendous amount of disruption as clients rapidly change their behaviors with new business models (e.g. direct to consumer, eCommerce) and clients are increasingly expecting thought leadership on banking solutions geared toward their specific industry and more holistic solutions to address cash management and working capital needs. The role is responsible for successfully developing and executing a sales strategy to stay ahead of competitors, acquire new clients across the CCB client segments & deepen wallet share with existing clients by identification and delivery of innovative client centric solutions.

This is an experienced individual contributor role that is expected to deliver fast sustainable growth with the ability to manage multiple clients and senior management demands.

Core Responsibilities:

• Grow Commercial Business & deliver on ambitious revenue growth.
• Drive strategic initiatives, new product commercialization and process rationalization to help grow revenues.
• Become subject matter expert for solution-based selling and foster incoming talent with the right mindset.
• Become an expert on all treasury and cash management offerings both at the bank and the broader market.
• Lead critical sub-products/workstreams that are foundational pillars for success.
• Work with management on strategy, planning, resourcing and market expansion, and conduct regular reviews on progress with management.
• Evaluate issues to identify potential impact and take steps to mitigate, advise proactive solutions and develop an approach involving weighing of various alternatives.
• Provide solutions for all escalated client issues and co-ordinate resolution ensuring best possible client experience.
• Keep the management team updated on progress of performance, with a plan on how to solve for potential challenge.
• Work closely with Product Teams and Coverage Banking to ensure complete alignment in client planning, opportunity targeting, deal progression and revenue growth.
• Ensure strong collaboration with peers in other parts of EMEA and other regions so that cross-regional / global opportunities are appropriately managed
• Track deal pipeline and review of implementation and revenue realization regularly.
• Foster productive working relationships with partner groups across regional/global product teams, and work with the CCB Germany RM team and Product teams to build solutions based on clients’ needs.
• Proactively work with RMs to drive business growth, owning cash deals from origination to execution.
• Identify cross-regional client and industry segments with potential cash opportunities and structure product solutions specific to the client/industry segment.
• Lead initiatives including events that facilitate Citi Services in deepening client relationships, strengthen Citi brand as an industry thought leader, etc.
• Contribute to growing CCB Germany business through strategic thinking and taking-on special projects.
• Increasing customer volumes/revenues in a dynamic and evolving environment.
• Travel: 50-70%

Skills that will help you in the Role:

• Expert on the German / Western Europe market, understanding market forces and drivers
• Excellent interpersonal, communication and presentation skills and ability to influence decisions at all levels;
• Ability to multitask and prioritise conflicting deliverables both for clients and internally
• Experience in managing client relationships, ability to influence others to support client needs
• Know where to apply sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency
• Fluency in German and English, and any other European language(s) will be complimentary
• Communication skills for effective presentations, pitches and conversions
• Ability to identify problems and solutions leveraging cash product propositions, business drivers, policies, customer needs and market trends
• Demonstrate thought leadership and vision for future planning and growth
• In-depth knowledge of regulations, market practices and bank operations
• Strong focus on delivery, ability to turn concepts into actionable solutions
• Ability to create longer term, positive trust and advisory based relationships will all the customers in the portfolio
• Open-mindedness to evaluate various alternative solutions to customer needs.
• Clear understanding of the core Cash Management product suite including payments, collections, and liquidity.
• Technical skills: MS Office, PowerPoint knowledge, CRM applications and awareness of ERP and Technical integration will be a bonus

Qualifications:

• 10+ years commercial banking experience and cash management knowledge
• Proven track record of initiating, executing and growing complex client relationships

Bachelors degree, potentially Masters degree

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