Global Custody Client Service Unit Specialist

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in customer service and financial knowledge to Citi’s Custody team.

Shape your career with Citi in Dublin. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters.

Team/Role Overview

The Securities & Derivative Analyst is an entry level position responsible for client query management and transactions in conjunction with the Operations - Transaction Services team. The overall objective of this role is to assist in the clearance, settlement and investigation of client securities and derivatives transactions, cash and FX processing.

Responsibilities:

• Investigation of client queries regarding trade settlement across various markets globally.
• Complete daily tasks surrounding client requests accurately and on time
• Coordinate transaction processing issues to the appropriate department and collaborate on a solution
• Perform regulatory controls, account reconciliations, and record retention activities in accordance with established policies
• Prepare and submit periodic internal and external regulatory reports
• Participate in periodic client meetings and attend regular service calls
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Relevant experience preferred
• Understanding of cash, securities and FX related products and regulatory policies
• Demonstrated knowledge of SWIFT messaging
• Customer service experience nice to have
• Proven ability to perform various concurrent activities/projects in a high-risk environment
• Consistently demonstrates clear and concise written and verbal communication skills

What we can offer you

By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well. Discover more here.

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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