Country & TTS Operations Proc Group Manager - C14 - DHAKA

The Country & TTS Operations Proc Grp Mgr. is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to support clients in the opening/closing of cash accounts, movement of funds, intra-day funds management and compliance in coordination with the Operations - Transaction Services team. Apart from this Functional accountability for TTS operations for Bangladesh, the role will also be the Senior responsible for all of Country Operations supporting Bangladesh Franchise. The objective of this role is to ensure the seamless delivery of high volume cash management and transaction services.

Responsibilities:

• Manage a TTS Operations team or multiple teams
• be responsible for all of Country operations
• Oversee quality reviews, end results, budget, policy formulation and planning
• Manage client transaction reporting, including new product introductions, statement migrations, branding, legal disclaimers, etc
• Resolve highly complex and varying issues that have substantial potential impact
• Apply comprehensive understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues
• Negotiate internally, often at senior levels (across functions) and with external parties, as needed
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 10+ years of experience in a related role
• Experience in trade / cash operations and management, in a banking industry, managing large teams
• In-depth Cash/Trade product and operations knowledge
• Robust strategic leadership and people management skills
• Consistently demonstrates clear and concise written and verbal communication
• Demonstrated ability to remain unbiased in a diverse working environment

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

Country Operations Head supporting the Franchise.

------------------------------------------------------

Job Family Group:

------------------------------------------------------

Job Family:

------------------------------------------------------

Time Type:

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting