Cross-disciplinary Controls Lead Analyst - C13 - CHENNAI

This role is accountable for management of complex/critical/large professional disciplinary areas. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. The role will dedicate the majority of their time focused on ensuring effective risk management practices are in place for those external third party relationships which carry the highest degree of risk for Citi’s businesses. The role requires in depth business product knowledge and expertise to ensure risk management for in-scope third party relationships. The role will work in concert with business, operations and technology teams, as well as internal functions, to identify, manage and mitigate risk. It will be supported by the Third Party management operations team, which is responsible for the execution of standard third party risk management activities that can be conducted centrally to drive operational efficiencies.

Responsibilities:

• Manage end to end TPM life cycle and associated risks for in scope supplier relationships.
• Gain thorough knowledge and understanding of Citi Third Party Risk Management requirements.
• Represent business leadership to coordinate and facilitate Third Party Risk Management activities.
• Evaluate current market conditions and provide insight on trends/issues that may impact the business using external Third Parties.
• Complete or provide advice to BAO on the Risk Assessment for Third Party, identify any significant changes in relationship to trigger update of Risk Assessment process.
• Verify third party’s compliance to required policies and controls and manage TPM related MCA requirements for entire SMB Tech.
• Interact with third parties on escalations of non-performance and contractual issues to drive resolution when appropriate.
• Verify that Third Party contracts (e.g. Statements of Work) are properly executed and uploaded in Citi’s Contract Management System, working with the P&TPM organization if re-negotiations are required.
• In conjunction with the business and operations teams, review, prioritize, assess, and act on results of TPRM assessments/controls with the proper support from various internal functions (e.g., IS, CoB, DPO, Export, Credit Risk, Country Risk, Financial Evaluations)
• Define risk mitigation strategies and risk exceptions based on the business’ risk appetite. Facilitate Own remediation of issues or gaps identified as part of ongoing monitoring.
• Provide thought leadership to drive supplier optimization and efficiencies based on Third Parties risk profiles, performance, and risk trends.
• Serve as point of contact for Internal and External audits and ensure that third party’s remediation of audit or exam issues is sufficient and escalate, as necessary.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create  accountability with those who fail to maintain these standards.
• Act as a SME for all TPM related efforts, initiatives and remediation efforts for SMB Tech.
• Collaborate with team members to effectively respond to various TPM deliverables. Closely monitor various risk indicators, timely escalate issues as required, and drive remediation efforts.
• Support end to end lifecycle of the inter-affiliate relationships across SMB Tech.

Qualifications: 

• Minimum of 10+ years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.
• Ability to identify, measure, and manage key risks and controls.
• Strong knowledge in the development and execution for controls.
• Proven experience in control related functions in the financial industry.
• Proven experience in implementing sustainable solutions and improving processes.
• Understanding of compliance laws, rules, regulations, and best practices.
• Understanding of Citi’s Policies, Standards, and Procedures.
• Strong analytical skills to evaluate complex risk and control activities and processes.
• Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level.
• Strong problem-solving and decision-making skills
• Ability to manage multiple tasks and priorities.
• Excellent data analysis, representation (Excel, PowerPoint, SharePoint etc.) and presentation skills.

Education: 

Bachelor's/University degree, Master's degree preferred

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