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Invoicing Operational Analyst

Job Req ID 25871725 Location(s) Budapest, Hungary Job Type Hybrid Job Category Operations - Core

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Join Citi’s BTSS Team in Budapest and make your own progress in a supportive and friendly environment!

The Business & Travel Shared Services (BTSS) is a global organization within Business Operations Shared Services (BOSS) with 1000+ employees located across the globe. This role requires expertise in BTSS products including Archiving, Corporate Card, Vehicle Program, Managed Print, Mail & Distribution, Transaction Print, Marketing Print, Global Travel, Office Supplies & Stationery as well as other Business Partner Services.
This role provides support on Invoice processing, Purchase Order creation among other activities related to the correct assignation of expenses generated by suppliers to the business units recipients of the services, acting as a subject matter expert on third party suppliers. It requires leadership to influence team members to execute tasks with motivation and operational excellence and to liaise between regional leads, cluster and country heads and project management team.

Responsibilities:

Raise purchase orders (POs) in P2P system, validate all the information required to process the request has been provided
Ensure accuracy on Invoices and submit them for payment processing
Monitor work progression ensuring completion of assignments adhering to SLAs
Ensure consistent application of team process controls
Apply project management to assist operational projects as assigned
Perform feasibility analysis for significant process changes and partner with business teams to develop process improvements and solutions that help to streamline the operational workflow
Resolve varied and complex issues using professional judgment, discretion, and business expertise
Provide informal guidance and training to new and lower-level team members, as needed
Acts as SME to senior stakeholders and /or other team members
Serve as liaison to business for work assignments by asking fact finding questions, following up on open items and helping with content approval
Research and seek out solutions to inquiries on help content and all other open items related to business including policy gaps and changes
Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.

Ideal background:

2-5 years relevant experience
Bachelor’s/University degree
Excellent verbal and written communications skills in English
Strong administrative or operations management experience in a corporate, service-oriented environment
Good presentation writing skills
Background in Third Party Management/Vendor Management highly desirable
Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
Demonstrated problem-solving and decision-making skills
Proven organization and time management skills
Enhanced knowledge of Microsoft Office products

What we can offer you:

By joining Citi Hungary, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

Cafeteria Program
Home Office Allowance (for colleagues working in hybrid work models)
Paid Parental Leave Program (maternity and paternity leave)
Private Medical Care Program and onsite medical rooms at our offices
Pension Plan Contribution to voluntary pension fund
Group Life Insurance
Employee Assistance Program
Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
Flexible work arrangements to support you in managing work - life balance
Career progression opportunities across geographies and business lines
Socially active employee communities with diverse networking opportunities

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities!

#LI-JT1

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Job Family Group:

Operations - Core

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Job Family:

Operations Support

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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