Product Analyst TTS - C12 - BOGOTA

Team/Role Overview

The Global Instant Payments team leads the transformation of our global payment network, spanning 50+ markets. We drive innovation, creating solutions that align with our clients' evolving regional and global business models, focusing on delivering a best-in-class client experience. We build world-class solutions, including a global Instant Payments/Real-Time Payment solution to empower clients in today’s dynamic payment landscape. Our commitment is to lead the industry in next-generation payment solutions.

Role Summary and Objective:

This role is critical to the Global Domestic Instant Payments team's operational efficiency and strategic goals. The Analyst will provide project management support, conduct data analysis, create insightful reports and presentations, and ensure smooth project execution, contributing to the team's overall success.

Key Responsibilities:

• Provide project management support, including tracking progress, managing timelines, and coordinating with stakeholders.
• Analyze data from the management information system (MIS) to extract meaningful trends and insights.
• Develop presentations and reports to effectively communicate findings to diverse audiences.
• Utilize project management tools such as JIRA to manage and track tasks efficiently.
• Contribute to the development and implementation of new payment capabilities.
• Research industry trends and the competitive landscape.
• Provide support for ad-hoc requests and administrative tasks.

Qualifications:

• Bachelor's degree in a relevant field (business, finance, etc.).
• 3-5 years of relevant experience.
• Excellent English language proficiency (written and spoken).
• Strong analytical and problem-solving abilities.
• Proficiency in Microsoft Excel and PowerPoint.
• Experience with project management tools (JIRA preferred).
• Strong communication and organizational skills.
• Ability to work both independently and collaboratively within a team environment.

Competencies:

• Client Focus: Dedicated to meeting client needs and exceeding expectations.
• Communication: Excellent written and verbal communication skills, including effective presentation and facilitation.
• Analytical Thinking: Ability to analyze information, identify trends, and draw data-driven conclusions.
• Problem Solving: Proactive approach to identifying and resolving problems efficiently.
• Project Management: Capability to plan, execute, and manage projects effectively.
• Collaboration & Teamwork: Ability to work collaboratively with diverse teams to achieve shared objectives.
• Adaptability: Ability to thrive in a fast-paced, changing environment and adjust to evolving priorities.

Development Value:

This role offers a unique opportunity to contribute to a world-class business, leveraging Citi's extensive global network and cutting-edge Instant payment solutions. You'll join a diverse and growing team, collaborating with experts across various functions. Gain experience balancing short-term objectives with long-term strategies, interact with stakeholders across our global footprint, and develop a deep understanding of the global Instant payments landscape. Join us in shaping the future of payments and helping clients navigate the evolving financial landscape.

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