Operations Intermediate Analyst

Markets Operations represents the evolution and transformation of Operations in the Finance Industry which creates a uniqueness about how we deliver our products and solutions.  We take pride and are passionate about our People and our culture. We are invested in you, your experiences, development, and in building a successful career for you at Citibank. We are modernizing everything we do; allowing flexibility and creating an exciting environment which encourages diversity of thought and inclusion. 

We are a dynamic, global, and diverse Organization, with a presence in over 60 Countries; covering all post execution Operations teams including product aligned Middle Office groups, Settlements, Margin, Asset Servicing, Listed Derivative, Clearing & Commodities Operations. We support an extensive range of Capital Markets products and services including Fixed Income (FX, Rates, Credit, Muni, Cash and Derivatives) where Citi is consistently a dominant top 3 player in the market, Equity (Cash, Derivatives, Prime Brokerage, Futures, Listed Derivatives, Clearing and Foreign Exchange Prime Brokerage) where Citi has a significant growth program to continue to build out its capabilities and services; and Syndicates where we support both FI and EQ new issues and IPOs.

Our Operations groups are the core of all activity at the Firm and have significant impact across the lifecycle of a trade.  We partner extensively with a range of internal stakeholders such as Front Office Sales and Trading Desks, Compliance, Legal, Finance and HR; alongside having significant interaction with our external client base, playing a key role in the overall client experience. We have a client relationship group dedicated to overseeing service performance and strategic partnerships with top tier clients, where we play a key role in supporting global clients to ensure they have a first-class experience when doing business with Citi.

Our roles entail ensuring we operate in a robust control environment, whilst in a fast-paced workplace. We comply with global regulations and internal policies and adopt a proactive approach to identifying opportunities to reduce risk through the continuous evaluation of our controls; to protect our clients, the firm, and our reputation.

We work closely with our external global peers, partners, and regulators, and play an integral part in leading an agenda at the forefront to optimize and streamline processes and drive strategy across our industry. 

We are recruiting a candidate to join a cross functional global team within the Markets Operations – COO organization. The team is responsible for creating, monitoring, and improving the Middle Office OTC post-trade regulatory governance framework and works closely with Cross Asset Middle Offices, Risk & Control, Legal, Compliance, Technology, and IA partners to ensure effective implementation and governance of applicable rules.

The ideal candidate has the ability to build and maintain relationships with multiple teams internally and externally to ensure that queries are understood and addressed in a timely manner. They are proactive and organized in the identification and tracking of risks and issues, ensuring appropriate escalation processes and timelines are followed, to drive and deliver improvements where issues are identified.

They are able to work collaboratively across time zones and partner with implementation teams to develop and continually improve our controls. Lastly, they have the ability to create, maintain and enhance procedures and process documents to ensure the regulatory framework is robust & efficient.

Responsibilities:

• Develop regulatory controls and governance frameworks to ensure timely and accurate reporting of data to our regulators on behalf of Citi, including partnering with Ops, Tech, Transformation, IA, Compliance, and Legal

• Oversight and management of Regulatory changes - BoW management working with technology to deliver all required changes/enhancements.

• Continually identify and develop areas of improvement and evolve best practices

• Ongoing regulatory exception monitoring with production of Management Information

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Job Skills:

• Interpersonal: Strong interpersonal skills

• Communication: Excellent communication skills (verbal, written, presentation)

• Multi-Tasking & Organization: Flexibility to handle multiple tasks and changing priorities along with a desire to work in a fast-paced environment under tight deadlines.

• Analytical: analytical and problem-solving skills.

• Self-reliant, good problem solver, results oriented

• Strong risk management and control mindset

• Energetic, flexible, collaborative, and proactive

• Excellent attention to detail

• Excellent Time management

• Technical Skills: Advanced knowledge of Excel preferred

• Knowledge of Citi systems an advantage

Qualifications:

• Relevant professional experience within Financial Services

• Current Regulatory knowledge – i.e. CFTC, SEC - desirable

• Current working knowledge of OTC products – desirable

• Prior experience with reconciliation and exceptions management – desirable

• Consistently demonstrates clear and concise written and verbal communication skills

Education:

• Bachelor’s Degree/University degree OR equivalent experience in Business, Accounting, or Finance

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

What we’ll provide you:

By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• 27 days annual leave (plus bank holidays)

• A discretional annual performance related bonus

• Private Medical Care & Life Insurance

• Employee Assistance Program

• Pension Plan

• Paid Parental Leave

• Special discounts for employees, family, and friends

• Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.

#LI-BH1

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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