Market Operations Support Degree Apprenticeship - Belfast

Overview of Citi:

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi. You will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Markets Operations Belfast Overview:

Market Operations groups are core to the success of the Markets business. We support a wide range of internal stakeholders alongside having significant interaction with external clients, playing a key role in the overall client experience.

A role within Markets Operations means that you will have a truly global reach, in a supportive environment which will provide you with new experiences and development opportunities right here in Belfast’s iconic Titanic Quarter. 

You can play an important part in transforming and simplifying our operating model, creating an exciting environment which encourages diversity of thought and inclusion within an organisation that authentically values and invests in its people.

What you’ll do:

The Citi Apprenticeship program has been created to facilitate your entry into financial services. The overall objective of this role is to:

• Assist  with Customer data Management, Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team.

• Coordination and execution of the opening & maintaining process - document validation and execution for clients' account openings across multiple jurisdictions.

• Own your client & stakeholder queries end to end using project management approach.

• Maintain and validate legal entity and customer data on new and existing clients within internal systems.

• Understand new & existing customer requirements and ensure compliance with global and local regulatory requirements.

• Perform regulatory controls, data & account  reconciliations, and record retention activities in accordance with established policies

• Prepare and submit periodic internal and external regulatory reports

• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

The qualification you will work towards successfully completing, is a Level 6 certification Leading on Customer Operations. The Apprentice will be based onsite in Citi's Belfast office and attend University of Ulster one day per week.

What we’ll need from you:

• Consistently demonstrates clear and concise written and verbal communication skills

• Organisational skills

• Ability to analyse data

• Capable of prioritising workload

• Demonstrates high level of diligence, motivation and organizational skills.

What we can offer you:

This role will provide you with an in depth understanding of unique areas within Market Operations and will give exposure to global teams at Citi.

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model, but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

• A discretional annual performance related bonus 

• Private medical insurance packages to suit your personal circumstances

• Employee Assistance Program  

• Pension Plan 

• Paid Parental Leave 

• Special discounts for employees, family, and friends 

• Access to an array of learning and development resources 

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.