Foreign Exchange Operations Team Manager

Overview of Citi:
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s FX Team. 
By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Markets Operations Belfast Overview:
Our Operations groups are core to the success of the Markets business.  We support a wide range of internal stakeholders including Front Office Sales and Trading Desks, Compliance, Legal, Finance and HR; alongside having significant interaction with external clients, playing a key role in the overall client experience. 

A role within Markets Operations means that you will have a truly global reach, in a supportive environment which will provide you with new experiences and development opportunities right here in Belfast’s iconic Titanic Quarter.  

You can play an important part in transforming and simplifying our operating model, creating an exciting environment which encourages diversity of thought and inclusion within an organisation that authentically values and invests in its people

Role Overview:
This is an exciting opportunity to kick start your career at Citi!  We are looking for an enthusiastic and energetic Leader, with a strong work ethic, who will join Markets FX Operations. 
This is an Vice President (VP) role within the Markets Operations FX Organisation. This is a great opportunity to join a high performing, high profile and energized team providing daily support to our Global Traders and Clients.
We’re seeking individuals with previous work experience, ideally in Finance (but not essential) with previous experience of managing people and processes in a demanding environment.  
You will play a pivotal part in helping to support the lifecycle of a trade.  Working closely with Business partners, Client’s, and internal stakeholders to ensure all transactions flow through our front to back Operations teams, with no issues.
You will develop a broad and detailed understanding of the Organization’s landscape, culture, processes, and Technology.
You will have the opportunity to recommend creative suggestions on how to improve processes to minimize losses from failed internal processes, inadequate controls, and emerging risk better serve our Clients

What you’ll do:

Risk Management:

• Overseeing and executing critical core operations activities to maintain a culture and environment where processes, risks and controls are continually monitored, and potential risks escalated on a timely basis
• Facilitating risk close out for market transactions, as an invested Operations partner and advisor for the Organisation.  
• Daily Collaboration across Global Clients, Trading, and Operations teams to provide solutions and identify/resolve root cause. 
• Acting as key point of contact for the team across internal and external stakeholders
• Identifying trends, synergies and weaknesses across products and regions
• Recommending control enhancements as needed

Organisational Transformation:

• Providing input to simplify, improve and measure processes by delivering enhancements to the control environment, and the customer journey with input to design techniques and digital automation
• Providing valuable input into strategic platform re-engineering initiatives, reducing manual touch points and aligning tech delivery vs. business goals and wallet share optimization
• Providing input into initiatives to continuously improve straight through processing (STP) rates, including the use of robotics, workflow and other innovative re-engineering techniques

What we’ll need from you:

• Previous experience in people management/ leadership. 
• Knowledge in Operations preferred
• Energetic, flexible, collaborative, and proactive; someone who can positively and productively add impact.
• Self-reliant, good problem solver, results oriented with attention to detail
• Ability to establish and build trust and partner with the organization with a clear client orientation.
• Strong, influential communicator who is articulate and concise.
• Strong risk management and control mindset.
• Provides evaluative judgment based on analysis of factual information in unique and dynamic situations; draws on diverse range of internal and external sources

What we can offer you:
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 

•    Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
•    A discretional annual performance related bonus 
•    Private medical insurance packages to suit your personal circumstances
•    Employee Assistance Program  
•    Pension Plan 
•    Paid Parental Leave 
•    Special discounts for employees, family, and friends 
•    Access to an array of learning and development resources 

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. 

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.