Business & Travel Shared Services - In Country Business Services – Algeria Country Lead

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s In Country Business Services team.

The Business and Travel Shared Services - In Country Business Services – Algeria Country Lead position is an intermediate-level professional role in coordination with the Business Operations Support Services function.  This role directly reports to Middle East and Africa Sub-Cluster lead.

This position will be responsible for the day to day running of the core product service, including operational and vendor management where appropriate. The role will involve ensuring that all duties and requests are resourced and completed in a controlled and timely manner and meet and deliver minimum operating standards to our agreed service levels.

Team/Role Overview:

BTSS is a global service organization that provides a variety of core products and services to the business. These comprise of:

• Archiving,
• Mail & Distribution,
• Managed Print Services,
• Office Supplies & Stationery,
• Marketing & Transactional Print,
• Global Travel,
• Corporate Card Program,
• Vehicle Program.

BTSS also is often responsible for other local country and non-core services which vary from country to country, including some Executive Services and SCO related responsibilities etc.

What you"ll do:

• Archiving, Mail and Distribution, Printing Services, Statement, Office handling and control of vehicles, Travel, Office and Kitchens Supply and other operational support activities processes including related vendor’s management.
• Direct participation and/or coordination of important projects
• Ensure efficient delivery of BTSS services in country
• Conduct regular review of BTSS processes against policy and regulatory requirements
• Build and maintain strong relationships with key internal clients
• Responsible for local daily operational BTSS core services
• Ensure and maintain good relationships and cooperation with peers, other local or regional units, top management, vendors and partners
• Actively participate in BTSS country meetings and calls regional meetings and calls where required and other applicable BTSS products activities.
• Meet regularly with stakeholders on requirements and expectations on BTSS performance
• Participation on regular Third party meetings
• Act as BAO (Business Activity Owner )

What we’ll need from you:

• Bachelor’s degree/ University degree or equivalent experience
• Relevant experience in relation to some of the services
• Vendor Management experience
• Legal, Financial, Tax and Accounting Topics experience
• Strong reporting experience & skills
• Experience in expense management
• Expert skill set in Microsoft Applications
• Written & spoken English, French

What we can offer you:

By joining Citi Algeria, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well.

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

#LI-KS1

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