SVP, Credit Bureau Group Leader (Hybrid)

The SVP, Credit Bureau Group Leader will lead the organization’s compliance efforts with the Fair Credit Reporting Act (FCRA), focusing on the governance, management, and integration of data from third-party credit reporting agencies. This role oversees the furnishing, consumption, and validation of credit data, ensuring it aligns with FCRA regulations while driving business outcomes. The executive will also manage contract negotiations, invoice alignment, and the financial discipline associated with credit bureau relationships, ensuring that Master Service Agreements (MSAs) and Request for Proposals (RFPs) are optimized for both compliance and cost-efficiency.

This role will play a key role in managing third-party relationships, driving strategic initiatives that ensure data accuracy, regulatory compliance, and operational excellence. Reporting to the Managing Director of Risk Strategy, Integration and Change Control; the role also engages with legal, procurement, and technology teams to ensure that all data-related practices meet both FCRA requirements and internal business objectives.

Key Responsibilities:

• FCRA Compliance Leadership:

  • Lead the organization’s FCRA compliance program, ensuring that all data furnished to and consumed from credit reporting agencies aligns with legal and regulatory standards.

  • Ensure the accuracy, integrity, and timeliness of data exchanged with third parties, minimizing risks related to non-compliance, inaccuracies, or delays.

  • Collaborate with legal and compliance teams to stay ahead of evolving FCRA regulations, ensuring that business processes, data governance practices, and third-party relationships are continually aligned with regulatory expectations.

• Third-Party Data Management & Integration:

  • Oversee the integration and consumption of data from third-party credit bureaus and service providers, ensuring seamless data flow while adhering to FCRA standards.

  • Develop and implement strategies to optimize data usage across credit risk decisioning, reporting, and compliance, ensuring that data is used effectively and compliantly.

  • Ensure that data furnished to credit reporting agencies is accurate, timely, and meets all FCRA obligations to protect both the organization and consumers.

• Contract Management & Financial Oversight:

  • Lead negotiations and manage relationships with third-party credit bureaus and data providers, ensuring that Master Service Agreements (MSAs) and Request for Proposals (RFPs) are structured to meet compliance and financial objectives.

  • Align contracts, invoices, and pricing structures with the organization’s financial discipline, ensuring cost-effective use of external data sources without compromising compliance or operational performance.

  • Partner with procurement and legal teams to manage the lifecycle of third-party contracts, from initial RFPs to contract renewals, ensuring alignment with the organization’s strategic, regulatory, and financial goals.

• Invoice Alignment & Financial Discipline:

  • Ensure that all third-party invoices are aligned with contractual terms, verifying accuracy and overseeing payment processing to ensure compliance with both FCRA and internal financial controls.

  • Implement financial oversight practices that align the consumption of third-party data with cost management strategies, ensuring that all services provided by credit bureaus are utilized efficiently and within budget.

• Data Governance & Risk Management:

  • Establish and maintain a comprehensive data governance framework to ensure that all data related to credit reporting is managed, controlled, and audited according to internal policies and FCRA regulations.

  • Develop processes to monitor and audit data usage, ensuring that both furnished and consumed data meet the highest standards of accuracy and timeliness.

  • Lead the resolution of disputes or discrepancies with credit bureaus, ensuring prompt and compliant remediation of any issues that arise.

• Cross-Functional Collaboration & Stakeholder Management:

  • Collaborate with internal stakeholders, including Risk, Compliance, Technology, Legal, and Finance, to ensure that all credit reporting and data-related activities align with FCRA compliance and business objectives.

  • Lead cross-functional initiatives aimed at optimizing the organization’s use of third-party data for credit risk management, ensuring alignment between data strategies and business goals.

  • Act as a key liaison between the organization and external regulatory bodies, credit bureaus, and third-party vendors, ensuring that all relationships are managed transparently and compliantly.

• Leadership & Team Development:

  • Build and lead a high-performing team of compliance, risk, and data professionals responsible for managing third-party data integration, contract negotiations, and FCRA compliance.

  • Foster a culture of regulatory excellence, continuous improvement, and operational efficiency within the team, ensuring that all FCRA-related activities are conducted in a manner that protects the organization’s reputation and regulatory standing.

  • Mentor and develop team members, promoting a culture of accountability, innovation, and financial discipline across all data governance functions.

• Innovation & Continuous Improvement:

  • Drive innovation in the management of third-party data and FCRA compliance, exploring new technologies and data strategies that enhance the accuracy, security, and cost-effectiveness of credit data integration.

  • Stay abreast of industry trends, regulatory changes, and best practices in FCRA compliance, ensuring that the organization remains a leader in data governance and credit reporting practices.

  • Lead initiatives to automate and streamline data management and compliance processes, reducing costs and improving efficiency without sacrificing regulatory integrity.

Key Qualifications:

• Educational Background:

  • Bachelor's degree/University degree; Master's degree preferred in Business, Law, Compliance, or a related field.

  • Relevant certifications in FCRA, Data Privacy, or Regulatory Compliance are highly preferred.

• Leadership Experience:

  • 10+ years of experience in FCRA compliance, credit risk management, or financial services, with at least 7+ years in an leadership role overseeing third-party data relationships and regulatory compliance.

  • Proven ability to manage large-scale, complex relationships with credit bureaus and third-party data providers, ensuring alignment with regulatory and financial objectives.

• FCRA & Regulatory Expertise:

  • Deep understanding of the Fair Credit Reporting Act (FCRA) and other relevant regulatory frameworks governing the furnishing and consumption of credit data.

  • Demonstrated experience in managing FCRA compliance across large, highly regulated organizations, with a track record of mitigating risk and ensuring operational excellence.

• Contract Management & Financial Acumen:

  • Strong experience negotiating and managing MSAs and RFPs with third-party vendors, ensuring alignment with both compliance requirements and cost management strategies.

  • Financially disciplined with a track record of optimizing third-party relationships to drive cost savings and operational efficiency.

• Data Governance & Risk Management Skills:

  • Extensive experience in data governance, particularly in the context of credit risk decisioning and regulatory reporting, with a focus on maintaining data accuracy, integrity, and compliance.

  • Strong risk management capabilities, with the ability to identify, mitigate, and resolve data-related risks that impact FCRA compliance or operational performance.

• Stakeholder Engagement & Leadership:

  • Exceptional leadership and interpersonal skills, with the ability to engage senior stakeholders, external vendors, and regulatory bodies on complex data and compliance topics.

  • Proven ability to drive cross-functional collaboration and lead high-performing teams in dynamic, fast-paced environments.

• Innovation & Continuous Improvement Mindset:

  • A forward-thinking executive with a track record of leveraging technology and innovative strategies to enhance data governance and compliance processes.

  • A commitment to continuous improvement, with the ability to drive efficiencies in data management and compliance while maintaining regulatory integrity.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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