Team Leader in Trustee

The Reconciliation & Proofing Manager provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Strong communication and diplomacy skills are required. Generally has responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets. Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Full supervisory responsibility, ensuring motivation and development of team through professional leadership to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities.

Responsibilities:

• Responsible to clear balance level and account level exceptions within the prescribed timelines and/or any other deadlines set out in the process

• Responsible for delivering client money regulation activities as per SLAs

• Follow pre-set escalation protocols to highlight high value & aged exceptions and raise red flags for any process deviations

• Timely resolution of balances & account level exceptions through consistent follow up with business stakeholders

• Being vigilant on anything suspicious or out of ordinary are appropriately escalated to immediate supervisors

• Partner with business units to assess & streamline processes in order to mitigate risk

• Generate efficiencies through continuous improvement initiatives & challenging the status quo

• This is a challenging role in a global, real time environment with exposure to wide range of financial products

Qualifications:

• Bachelor’s/University degree or equivalent experience

• 5-8 years of experience in accounting (experience in the financial services sector a plus)

• Self-motivated and detail oriented

• Consistently demonstrates clear and concise written and verbal communication skills

• Flexible & maintain professional demeanor at all times

• Managing Client Relations - Not fully necessary but would be advantageous

• CPA or commensurate local accreditation

We Offer:

• Competitive salary; annual salary review; discretionary annual performance bonus

• A challenging work environment where you can collaborate with global teams & clients to contribute to critical banking applications

• A great environment for learning new technology and tools

• Competitive social benefits (medical care, multisport, life insurance, attractive pension plan, holiday allowance, flexible working schedule, EAP - employee assistance program and other)

• Working in a friendly, dynamic, supportive and diverse environment – including multiple affinity and social networks & voluntary activities to engage with

• Structured onboarding process and extensive training offering (e.g. Udema, Degreed)

• Opportunity to have an influence on the way you perform your tasks - our teams are constantly looking for new and better ways and we encourage all improvement ideas

#LI-KK1

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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