TTS Trade and Working Capital Sales, Director - Canada

The Director of Trade and Working Capital Sales is a strategic professional who manages and expands an existing book of business and originate opportunities with new clients to Citi in Canada. The TWCS in Canada manages multiple teams through other managers. In-depth understanding of how own sub-function contributes to achieving the objectives of the function. A good understanding of the industry, direct competitors' products and services, is also necessary in order to contribute to the commercial objectives of the business. Requires thorough understanding of strategic direction of the function within the relevant part of the business, combined with a solid conceptual/practical grounding in both the function and/or area of expertise and related subject areas.

Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers.

Accountable for the growth and management of existing portfolio as well as looking for new opportunities with new clients to trade, responsible for executing functional strategy in area managed, determines approach to implementing functional strategy, and responsible for some diverse (cross-discipline) activities. Responsible for handling staff management issues, including resource management and allocation of work within the team/project.

Responsibilities:

• This senior role is part of the Global Product Team, with ownership of product strategy, product positioning, business management, sales enablement, and partnership/alliance development and management

• Determine and deliver the sales plan/pipeline goals of the business in conjunction with Sales and Product Heads

• Develop and execute on a pipeline of client prospects, sufficient to provide required business growth

• Manage key business drivers like calling plans, deal closure and execution, customer satisfaction, etc.

• Establish relationships with key clients and business partners to identify new business opportunities

• Monitor and understand customer needs, market and economic trends as well as business opportunities and threats

• Coordinate internally to drive timely and flawless execution of client mandates

• Adopt and leverage new marketing strategies such as partnerships, conferences, advisory boards

• Embed quality in client touch-points including proposals and presentations

• Develop sales talent through active coaching, leading training opportunities and attracting top sales talent

• Work in close partnership with control functions such as Legal, Compliance, Market and Credit Risk, Audit, Finance in order to ensure appropriate governance and control infrastructure

• Build a culture of responsible finance, good governance and supervision, expense discipline and ethics

• Appropriately assess risk/reward of transactions when making business decisions; and ensure that all team members understand the need to do the same, demonstrating proper consideration for the firm’s reputation

• Be familiar with and adhere to Citi’s Code of Conduct and the Plan of Supervision for Global Markets and Securities Services; and ensure that all team members understand the need to do the same

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 15+ years of experience

• Formulation and implementation of business strategy across all corporate customer segments.

• Extensive years of client facing activity experience

• Previous management experience required

• Experience with credit approval process and risk discussions is desired

• A combination of commercial and analytical skills

• Disciplined

• Consistently demonstrates clear and concise written and verbal communication skills

Education:

• Bachelor’s/University degree, Master’s degree preferred and managerial experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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