SVP, Performance Management & Accountability Framework Project Manager

Human Resources (“HR”) is a global organization comprised of more than 3,500 professionals providing strategic human capital advisory support to Citi's business leaders in multiple industries across all 96 countries of operation.  Within this context, Human Resources is responsible for the development and delivery of core HR programs including:  sourcing qualified talent; assisting managers to apply effective employee selection practices; establishing appropriate terms and conditions of employment; developing effective new employee on-boarding; training employees; assessing employee job performance and talent; developing manager leadership capability; succession and resource planning; measuring employee sentiment; escalating and/or investigating potential employee misconduct and mechanism for employee corrective action; developing strategies to discontinue employment, as well as maintaining market competitive compensation, benefits and recognition programs intended to reward good performance and retain talented employees.  Many of these programs, processes, underlying data, and associated requirements are highly regulated, governed by policy and attract substantial legal, operational and strategic risk. 

Responsibilities:

• Supports planning, directing and coordination of day-to-day activities of key deliverables, including regulatory and audit issue management

• Applies change management acumen on strategic initiatives

• Applies comprehensive understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area

• Communicate with multiple stakeholders and Management team via dashboards, decks, and supporting materials

• Throughout all stages of the deliverable serve as a liaison between the team and various stakeholders

• Escalates risks to the Head of Performance Management and Accountability Framework when appropriate

• Develop and review Control Program with a focus on key controls and compliance of work activities

• Use excellent communication, leadership and strong management skills to influence a wide range of internal audiences including HR partners and functional partners

• The timely delivery of high quality, value-added multiple concurrent deliverables on time and to specification

• Possess a broad and comprehensive understanding of multiple HR disciplines and of various policies and standards, as well as areas of high-risk: employee performance management, conduct risk and project/program management

Qualifications:

• Bachelor’s Degree in a related field or equivalent work experience, education, and / or training, Master’s Degree preferred

• 10+ years of experience in Human Resources, Compliance, Risk Management, or related field

• Program management experience in transformative initiatives within the financial services industry is preferred, with specific subject matter expertise and a strong business understanding of risks, controls and issues

• A self-aware, self-confident individual who has well developed listening skills, and a strong ability to engage a group of accomplished business unit heads by providing proactive advice on a variety of matters while carefully balancing the independent requirements of the function

• Outstanding problem-solver with a commitment to quality and attention to detail

• Effective negotiation skills, a proactive and 'no surprises' approach in communicating issues and strength in sustaining independent views

• Experience with large data sets and sensitive information

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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