Senior Auditor, AVP, Personal Banking - Operations and Fraud Prevention

The Senior Auditor is an intermediate level role responsible for performing moderately complex audits and assessments of Citi’s risk and control environments in coordination with the Audit team. The overall objective is to utilize in-depth subject matter expertise to contribute to the development of new techniques / processes for the area or function and help Citi reach business goals.

The U.S. Personal Banking (USPB) Operations and Fraud Audit Team is responsible for coverage of Customer Service, Credit Operations, Core Operations, Transaction Services, Complaints Management, Collections and Recovery, and Fraud Prevention supporting multiple lines of business across USPB. The USPB Operations and Fraud Prevention Audit Team is part of the USPB Audit Team, which covers all aspects of the retail banking, cards, and mortgage lifecycle. The USPB Audit Team consists of approximately 60 professionals located in Florida, New York, Texas, Canada, and India

Responsibilities:

• Participate in moderately complex audits during planning, fieldwork, and reporting to assess the design and operating effectiveness of key controls in scope.
• Complete assigned audit test work with high quality and within the budgeted timeframes.
• Communicate audit findings to audit leadership to identify unmitigated risk.
• Monitor identify and assess risks impacting the business through risk-based audits, business monitoring, and issue validations.
• Understand and apply internal audit standards, policies, and regulations to provide timely audit assurance and influence audit scope.
• Develop effective relationship management with key stakeholders to ensure a strong understanding of business risk and controls.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.

Qualifications:

• 5-8 years of relevant experience
• Effective verbal and written communication and negotiation skills
• Subject matter expertise of consumer banking products and services.
• Effective project management skills
• Effective influencing and relationship management skills
• Demonstrated ability to remain unbiased in a diverse working environment

Education:

• Bachelor’s/University degree or equivalent experience

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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