Finance Business Risk Quality Assurance Validation Director- C15 - Tampa

The QA Validation Director manages a team of senior Quality Assurance professionals. The job requires a broad and comprehensive understanding of different Quality Assurance methodologies with deep understanding of audit and regulatory expectations In-depth knowledge of the industry is also necessary to contribute to the objectives of the business. Requires thorough understanding of strategic direction of the Business and Function Quality Control (BFQC)/ QA function within the business, combined with a solid conceptual/practical grounding in both the function and/ or area of expertise. Excellent written and verbal communication skills required to influence a wide range of audiences. Provides input into strategic decisions affecting BFQC/ QA job family or function. Full management responsibility of team, including management of people, budget, and planning.

Responsibilities:

• Lead a team of Quality Assurance managers and associates responsible for assessing the quality of RBCMs, Issues and Action Plans to validate closure accuracy and effectiveness of the fix for all Level 1 and 2 issues, consent order.
• Ensure consistency in approach and delivery across BFQC/ QA disciplines.
• Provide independent and objective assessments of Action Plan Remediation.
• Provide independent evaluation of the design of controls and whether they are effective or sustainable (DEA and OET).
• Partner with stakeholders to provide issue closure independent opinion for key senior stakeholders for remediation.
• Review and assess controls that mitigate inherent risk to an acceptable level.
• Review Action Plan closure documentation and validate the evidence for completeness.
• Assess and assist in writing issue wrappers for regulators and/or validate the write up.
• Work closely with Business Leaders in the businesses as a member of their extended leadership team, to assess and strengthen the control environment.
• Work across all business functions to define the key control monitoring metrics, assess controls, conduct disciplined review of all key processes.
• Integrate with Global Functions, including Independent ORM, Risk, Compliance and Audit to identify and mitigate cross business risks.
• Lead issue mitigation for significant operational breaks, identification of root cause, make recommendations for future prevention; provide governance to ensure remediation and improvements.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 15+ years’ experience in Financial Services.
• Specific Risk experience Experienced in Operational Risk, Audit, Regulatory Teams. Knowledge of financial regulatory expectations required.
• Advanced analytical ability asks insightful questions, break analytical challenges into workable components and draws meaningful conclusions. Well versed in breaking down complex matters into core issues and root causes that can be more readily addressed.
• Prioritizes high impact potential problems effectively.
• Consistently reads different situations accurately and takes appropriate action to gain senior colleague/ client commitment.
• Well-versed in writing with simplicity and effectively communicating gaps and issues and how they are closed.

Education:

• Bachelor’s/University degree or equivalent experience, potentially Master's degree; managerial experience

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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