Business Risk and Control Officer 1 – C14 /SVP

The Business Risk and Control Senior Officer I is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project.  This individual is as a crucial member of Finance Business Risk and Control Chief Operating Team, who provides oversight for the compliance of Citi’s Program Management Policy directed by the CPMC (Citi Program Management Council).  The Business Risk and Control Sr Officer will be part of a broader Governance team that drives strategic program management best practices and compliance.

Responsibilities:

• Work with Management on governance and the facilitation of the execution of the Manager Control Assessment (MCA, i.e.. Risk & Control Self-Assessment) as required by the MCA Standard including the assessment and appropriate approval of risk associated with business changes. 
• Accountable for the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory.
• Ensure the identification of issue root cause, partnering with control and process owners to recommend holistic corrective actions and improvements, provide check and challenge to ensure appropriate escalation in according with Issue Management and Escalation Policies.
• Direct teams in the implementation of the Lessons Learned Policy, including monitoring of control breaches and dissemination and learnings across other business units for process improvement to limit the occurrence of similar future events and where similar risk exposure might exist.
• Support management in the review and challenge process, within the FLUs, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution. 
• With management, direct teams on the timeliness, accuracy and completeness of the MCA through controls prior to the execution of a process (QC).
• Assess, with management, the adherence to the MCA Standard through controls after the execution of a process (QA).
• Assist management in exercising control over Operational and Compliance Risk in accordance with established Policy requirements.
• Help management allocate resource to identify, assess, escalate, and manage risk exposures across Risk Categories (Operational Compliance, Strategic, Reputational, etc), including material, emerging and concentration risks in accordance with enterprise Policies and the establishment of Key Indicators to monitor risk exposures.
• Take ownership to identify, assess, record and response to Operational and Compliance Risk events, ensuring these are captured accurately, timely and in accordance with requirements.
• Responsible that adequate governance and training are in place to support management of Risk profiles.
• Assess, with management, the risks associated with New Activities and changes to the Business, ensuring these are well understood and adequately controlled (if applicable).
• Be responsible of risk and control assessments or coordination for programs within various risk stripes and ensure sufficient subject matter expertise exists to enable management of these risks within the Business (e.g. third party, fraud, sanctions etc) (if applicable).
• Take ownership to ensure that risk and control responsibilities and accountabilities are embedded within FLUs, including providing training and leading by example.
• Apply knowledge of the business, products or services to identify and implement control points and processes throughout the business.
• Support the Org PMO through detailed analysis, reporting, and tracking of activities across Finance functions, transformation program leads, and other governance responsibilities. 
• Drive the Org PMO in the establishment and communication of program management policy, schedule of activities and oversight of compliance responsibilities.
• Analyze daily/monthly reports to communicate and resolve program management quality assurance issues, including identification and tracking of dependencies, risks and issues.  Work through identified exceptions, red flags and other escalation items with program teams.
• Develop excellent working relationships with internal governance function heads.  Deep understanding of the Org PMO information flow. Demonstrate the ability to challenge or persuade change to any Org PMO processes.

Qualifications:

• 10+ years experience in Operational Risk Management, Audit, Compliance or other control function
• Consistently demonstrates clear and concise written and verbal communication skills
• Bachelor’s/University degree or equivalent experience, potentially Master degree.
• 10+ years of experience in Governance, Oversight and/or compliance functions in one or more of the designated specializations mentioned above with proven success in project execution.
• Experience in supporting the development and implementation of new business processes; strong process management skills required.  
• PMP certification or related experience with project management standards is a plus.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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