Banking and International Risk (BIR) Managers Control Assessment (MCA)/Risk & Control Self-Assessment (RCSA) Senior Officer I C14 SVP

The Banking and International Risk (BIR) Managers Control Assessment (MCA)/Risk & Control Self-Assessment (RCSA) Senior Officer I is a seasoned professional role. Provides leadership; involved in significant impact by facilitating services to others in areas of specialization. Requires in-depth understanding of how areas collectively integrate within the sub-function, as well as coordinate and contribute to the objectives of the function and overall business. Work and performance of all teams in the area are directly affected by the performance of the individual.

The function of the role is to coordinate MCA/RCSA Monitoring & Testing for BIR Risk teams. Drives the development of new techniques and the improvement of processes and workflow for the areas of coverage; oversees the analysis of controls and monitoring tools designs and implementations; conducts the assessment of the effectiveness of controls around BIR assessment units’ activities; reports analysis findings and monitoring results to senior BIR managers and stakeholders.

Responsibilities:

• Applies in-depth disciplinary knowledge and integrates subject matter and industry expertise within defined areas.
• Demonstrates knowledge and comprehension of Policies – Standards, Procedures and Guidelines.
• Demonstrates subject matter expertise and application of MCA/RCSA Standards and Procedures.
• Requires excellent analytical skills to filter, prioritize, and validate potentially complex and dynamic material from multiple sources.
• Evaluates complex and variable issues with substantial potential impact, where taking of an action/development of an approach, involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information.
• Analyzes modified/new risk rated activities, controls, or monitoring; provides thought leadership in continually reviewing processes and identifying improvements; develops enhancements to workflow management.
• Drives monitoring and testing methodologies across various controls over BIR Risk activities
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing, and reporting control issues with transparency.
• Proficiently utilizes applications to access information/data; develops analytics and reporting to track effectiveness of processes.
• Strong communication and diplomacy skills are required, influencing decisions through advice and counsel.
• Provides effective challenge; drives evidence backed results with clear rationales; succinctly documents extant issues and emerging risks; employs suitable medium to escalate to appropriate team(s)/staff.
• Actively participates in quarterly close out calls, Annual Risk Assessment (ARA); demonstrates ability to clearly articulate methods, results and effectively defend position.
• Manages teams’ assigned portfolios, tasks, and responsibilities in accordance with defined testing and monitoring frequencies, and the Operational Risk Management (ORM) calendar/schedule; when necessary assists team members in the execution/completion of their monitoring and testing assignments.
• Coaches and trains team of MCA Monitoring staff.
• Assist management in guiding and influencing standards and procedures that conform to enterprise requirements and support sound operational and compliance risk management.
• Assess, with management, the risks associated with New Activities and changes to the Business, ensuring these are well understood and adequately controlled (if applicable).
• Help management allocate resource to identify, assess, escalate, and manage risk exposures across Risk Categories (Strategic, Reputational, etc.), including material, emerging and concentration risks in accordance with enterprise Policies and the establishment of Key Indicators to monitor risk exposures
• Develop detail testing guidelines for significant risk related to Business and Internal Risk or specific Risk stripes as needed

Qualifications:

• 10+ years of relevant experience in banking or financial services industry.
• 5+ years of managerial, supervisory, and/or demonstrated leadership experience
• Prior MCA/RCSA monitoring and testing work experience; experience with CRC MCA tools.
• Knowledge of Risk Policy, Standards, and Procedures as well as Risk applications.
• Project management experience.
• Self-motivated, self-starter.
• Demonstrates ability to work independently and manage assigned responsibilities and workload in an organized manner to a calendar based schedule.
• Demonstrates ability to multi-task, change priorities, and remain focused on deliverables with variable deadlines; demonstrating a sense of urgency to bring tasks to closure.
• Consistently demonstrates strong analytical thinking, critical reasoning and problem resolution skills.
• Recognized as execution and results oriented, with a strong attention to detail.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Effectively synthesizes and communicates complex business issues to senior management and Risk stakeholders and business partners.
• Recognized as having strong interpersonal and relationship building skills; has a proven ability to work across functional teams and interact productively with all levels of staff within the organization.
• High level of proficiency in MS Excel skills, including: Sum or Count cells, based on criteria; Build a Pivot Table
• High level of proficiency in MS PowerPoint skills to create/amend presentations.
• High level of proficiency in MS Outlook skills, including calendar management, Zoom conference scheduling and meeting management.

Education:

Bachelor’s/University degree or equivalent; Master's degree preferred.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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