Product Manager, Issuer Services – Agency and Trust

Citi's Issuer Services business, part of the Services division, delivers scaled and bespoke administrative services in support of Debt and Equity Capital Market transactions, Project Finance and other forms of capital raising / deployment. Issuer Services is a global business with offices located in the U.S., Mexico, Brazil, UK, Ireland, Germany, Dubai, Korea, Hong Kong, India and Singapore.

A Product Manager position is available within the Issuer Services – Agency and Trust (“A&T”) business located in Singapore

The Product Manager will be responsible for the development and execution of product plans and strategies for the Asia region with a focus on Asia South.  The role will oversee product offering and services for the Asia region, working in coordination with the broader Global Product Management team.  A key objective of this role is to lead the development of existing product offerings, increase share of market and maintain a competitive position.

Responsibilities:

• Manage the Agency and Trust product offerings, including target market analysis, financials, competitive analysis and supporting strategic planning and delivery.  Working with the Global Product Managers

• Lead the development of new product initiatives, including collaborating with global product managers, business stakeholders and obtaining necessary product approvals for new initiatives/services

• Be the day-to-day product management go-to SME for Asia South

• Responsibility for optimal product delivery, client experience, and client communication strategies

• Drive innovation by working with external partners/alliances as needed to develop products, manage ongoing relationships

• Liaise with Sales and Transaction Management team to execute delivery of service across Agency and Trust transactions. Support Sales in considering new transactions, including considering pricing in accordance with Global Product Approval Program

• Build and develop client and market relationships as appropriate

• Maintain control and awareness of product revenues and deposits

• Contribute to various periodic team meetings and forums as Product Manager

• Engage in wallet sizing of product, market management, Sales channel management, maintain marketing materials

• Participating in governance meetings.  Ensure compliance with all Citi governance procedures and relevant processes.

• Collaborate with and support in-business risk as required.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Qualifications:

• 10+ years of relevant experience

• Degree in Business Administration, Finance, Marketing, specialized analytics or related discipline

• Experience in product management or product development

• Experience in managing deliverables across multi-function and/or global business

• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements

• Ability to work unsupervised and adjust priorities quickly as circumstances dictate

• Consistently demonstrates clear and concise written and verbal communication

• Demonstrated analytical skills

• Demonstrated problem-solving and decision-making skills

• Consistently demonstrates clear and concise written and verbal communication

• Ability to work in a team-oriented environment

Education:

• Bachelor’s degree/University degree or equivalent experience

• Master’s degree preferred

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